Lack of communication and could make a better effo...

Lack of communication and could make a better effort into servicing potential customers.

I was interested in a used car posted online and texted the number provided for the listing, but failed to get a response. I followed up with the the dealership over the phone to check if the same car was available; however, the salesperson over the phone noted that the car could not be located. Three weeks later, the same car was reposted online and when I texted the same number on the listing, the salesperson noted that the car has already been sold. This experience has been frustrating and the level of service has been subpar.