R
Reinhard LaubenbacherReview ofThe Human Solution
I recently ordered a desk and filing cabinet from ...
I recently ordered a desk and filing cabinet from Uplift. The first thing to arrive was the filing cabinet, which was slightly damaged. I called customer service and spoke to Rachel Flores who was quick to follow up. After sending her a few pictures of the damage, Rachel informed me the next day that they would send a replacement, which arrived a few days later, in pristine condition. No hassle about sending the damaged one back, etc.
This was an example of top level customer service, a rarity today. It will help greatly for me to recommend the company to others and buy their products in the future. It also helps that the product is top notch. The desk is great value. Thank you!

Comments: