Olaf Weber Review of Radisson SAS Hotel Berlin
We stayed for 5 days in a premium double room over...
We stayed for 5 days in a premium double room overlooking the Aqua Dome. Price about 250 / night !!
The look on it is great, but that's the end of it.
HOTEL: The hotel has 427 rooms, so over 700 beds. It is mass tourism, very noisy and you often have to wait.
ROOMS: Despite "premium" small. Not a single outlet on the bed. Opening the balcony doors to the Aqua Dome, it smells strongly of the downstairs restaurant, although we were on the opposite side on the 4th floor. When we arrived there was a Balcony door neither close nor lean against, the first night was so loud, it smelled and was too warm, because the air conditioning because of the open door not. Safe also did not work. Both were repaired on the second day.
The double room has a coffee machine, unfortunately there is only one cup.
Towels placed on the floor were changed, bathrobes were gone, new ones did not exist.
Bathroom door has a snap lock, when open / close it pops loud.
The curtains were missing various rolls, they could push bad.
SAUNA FIELD: A joke, small, uncomfortable. In the quiet room are a whopping 4 (!!!) beach chairs. If you can not even sit down after a sauna, that's a shame.
PERSONNEL: Very mixed. Many tried, but some very dull.
When we asked for coffee cups at the first breakfast, two employees told us that they did not know is not their department. End.
When I ask why the 90 degrees sauna real only 60 degrees, the woman told me she had no idea she had not built the sauna.
Conclusion: For the price level, the hotel in many details is just too careless. For the price level (soft drink in the mini bar almost 5 , burger in the foyer 15 )
When we approached the front desk, we were offered a coffee to go as an apology. No thanks
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