Good location, nice breakfast.

Good location, nice breakfast.
Housekeeping lowers rating considerably:

1st morning: we had Do not disturb-sign during 08-10, no housekeeping later when the room was empty
2nd morning: housekeeping removed used coffee cups but didn't bring new ones. Asked reception 4 times to get new ones during the day, gave up and got them by myself from the lobby bar around 7 PM.
3rd morning: no sign on door, still no housekeeping, had to call reception at 3 PM.
4th morning: used mini towels removed but not replaced.

I have never experienced housekeeping as bad as this at a 4 star hotel!