Have never seen such a bad 5 star hotel. For examp...

Have never seen such a bad 5 star hotel. For example, in Bangkok, Tokyo, Istanbul or any other city, a hotel could receive a maximum of three stars. When we arrived half an hour earlier we had to wait and drink beer The waiter from de bar next reseptzion was extremely rude and never said please. When checking in the staff were extremely rude we had to wait 15 minutes. Because between had to talk by phone or with each other. When I said that we expected more from a 5 star hotel, they answered unfriendly that they are not a 5 star hotel. That we have to talk about it with booking com. The room, bed and bathroom are also not 5 star quality. Never again . With the same price man can already book with the other better hotel. Have honestly never seen such a bad 5 star quality. Too bad.