Marc Spisto

Review of InterContinental New York Time...

Had high hopes for the hotel. Terrific location, e...

Had high hopes for the hotel. Terrific location, elegant and clean rooms. Staff was friendly and helpful (and we received a wonderful room upgrade). However, all these positives were wiped out by $149 misleading Minibar bill. The hotel charged a $30 daily resort fee which is supposedly offset by a $25 daily minibar credit. However, the credit was never applied to my bill. And to make matters worse, the menu prices in the room did not reflect the actual prices that I was charged. For example, the room menu claimed a bottle of wine was $30, but I was actually billed $43. I feel like a sucker. Wish I went somewhere else. AVOID.