Absolutely a horrible experience. On 11-12-19 I ca...

Absolutely a horrible experience. On 11-12-19 I called for roadside assistance in the morning for a flat tire in my driveway. Unfortunately he was unable to change the tire due to no fault of his own but my spare could not be released from under my truck. Scrambled all day and was able to find a spare. Called roadside back in the evening, the guy comes out and changes it without any problems. Unfortunately driving on the freeway the next day the truck started to shake. I was able to pull off the freeway in downtown Detroit. 3 of the 6 lug nuts were barely on and the other 3 were very loose. I called roadside assistance back and to my surprise you re only allowed 2 calls in a year. As I explained to the operator that this was their fault she didn t want to hear it. I asked for a supervisor and after being on hold for 20 minutes I hung up. It cost me $75 to get a tow truck to come out and lift my truck and tighten the lug nuts. About a 7 minutes job!! Thanks AAA I will be cancelling my membership!!! 10 years a member with a total of 3 calls!!!