Integrity

Review of InterContinental New York Time...

The rooms especially the corner view rooms are won...

The rooms especially the corner view rooms are wonderful, if it is in your budget, pay extra for this category. The location is also great. HOWEVER, in owning past hotel residences as well as calling them home I feel my judgement is well balanced.

I would NOT pay extra for the breakfast option as in nearly half the cases they run out of many of the selections and no one seem to care. So, skip the Breakfast. I complained several times and nothing happened. Also, I would not recommend the Concierge Airport pickup service as ours had no information on our flight and we had to call them for our flight info. etc. For $190 dollars one way EWR to Hotel a person should not have to tell them for the fourth time the details.
Even though we emailed the Mgmt. at the hotel, they did not give us credit for the laundry, along with other credits for food/beverage that we were entitled to in paying the daily $30 daily resort fee. I'm still waiting for a response.
The Rooms were up to IHG standards but not the service. I will attempt to write again MGMT and address my credit.