yelena neyman

Review of AAA Michigan

we are been dealing with AAA total loss of a veh...

we are been dealing with AAA total loss of a vehicle claim department already 24 days and no progress at all. The agent Ruth is very poor communicator, seemed she want to do easiest way out for her-self "as less work as possible" absolutely not in my -customer favor , she hardly able to explain the process to us. We paid premium insurance for years for 4 cars and get such terrible customer representation . 24 days down nothing is done -no car, no settlement, no money -frustrating, seemed we been neglected for amount of money paid toward insurance , no words- just total disappointment .