Jinny Lee

Review of InterContinental New York Time...

Receptionist that I called was very rude. I had to...

Receptionist that I called was very rude. I had to check in later than the usual check in time because of the time conflict, so I wanted another guest to check in first so that she doesn t wait outside waiting for me. The receptionist was annoyed and was not accommodating. I wanted to confinm that everything is fine, but she wanted to hang up early passive aggresively. I don t understand why she would treat a guest like this. I felt very offended during and after the call and now I have a negative view of this hotel even before entering it. I didn t pay 1500 dollars to be treated like this. As a long time guest of Intercontinental, I m very disappointed with her attitude. Her attitude was very unprofessional and rude.