I decided to leave feedback because I m one who re...

I decided to leave feedback because I m one who reads reviews and to determine if I want to take my business to a company or not. I ve been dealing with this dealer for 3 weeks and although after last Saturday I still was willing to give them a chance because of a very pleasant lady (Nathalia) but after being told on 8/31/20 that I would be getting a call back on 9/2/20 about another car and option I ve had enough. After going back and forth and talking to multiple salesmen, getting different information and quotes I finally emailed the GM. Nathalia spoke with him and originally, he claimed that he never got my email and then when he called and left a voicemail, he said he had gotten it. When I called him back after getting his voicemail his demeanor over the phone was cold and treated me as if I was a bother and he had better things to do. (I guess when you re in higher position you look down on others but that s just my opinion). He assured me that I would be dealing with the sales manager of whom I never have spoken to and Nathalia. All the while dealing with multiple salesmen which I had requested not to. I finally had the opportunity to go up on 8/29/20. Now previously I had spoken with a gentleman by the name of (Tyler) who said he would be glad to help me. Nathalia had assured me that he would take good care of me. Once I got there, I asked for her and was told she doesn t come out for customers by another salesman outside. I then asked to speak with, Tyler the other salesman told me I would have to go to the pre-owned side and go inside and ask for him. Once I got in Tyler came up front greeted me but treated me as if I was gum on a shoe and walked me back to his desk and told me he would be right back. When he came back, he had another salesman with him and said he would be helping me. Now I was Livid, because once again I m going back and forth through different salesmen which angered me especially since I explain very clearly and precise told the GM I did NOT want to be back and forth. So, I played it cool. Ronnie Ray the salesman I was assigned to was very nice and you could tell he wanted to earn my business. When I got back from test driving a Cadillac & Toyota RAV4 I told him I just couldn t make up my mind but I was told by Nathalia to get a quote on my car for trade. The guy took maybe 5 minutes came back in and offered me only $2000.00. Now before I got the quote, I looked at a Jeep Wrangler and after giving my information on my car I was informed they would give me $5500 for my car. So, I left and spoke with Nathalia on 8/31/20 I explained to about the incident with Tyler to be told he was with another customer, which I never saw him with. I went to go over to his desk and sit originally, then I am informed that his role had changed and that he was now working in The Internet department because of the traffic that has picked up online because of COVID-19. If that were the case, he could have informed me of that instead of making me feel like I was a plague or burden. After that I spoke with Nathalia about my quote for my car and was informed, they had given me a blind appraisal for my vehicle to begin with, especially if a customer asks for one. How could a customer whom never ask for that ask for a blind quote and why was it treated as if it was my fault for having four jobs, they wanted to give customers all the information available before they showed up. If that is the case, they provided false information to me, which is considered baiting the customer. Buying a car should be a pleasant experience with staff making you feel like you re the most important customer at that time, because they are trying to get your business. As stated, I still have yet to even speak to the sales manager with also.