InterContinental New York Times Square

InterContinental New York Times Square Reviews

4.2
M

Michael Newberg
Review of InterContinental New York Time...

3 years ago

Absolute garbage staff. I am an IHG Spire Elite an...

Absolute garbage staff. I am an IHG Spire Elite and International Ambassador and I was treated like garbage by the ambassador check in rep on Friday 1/11/19. The Manager then flat out lied to my face and then back tracked when the IHG rep on the phone called her out on it. This will be the last time I ever use any IHG brand hotel. This ruined the entire stay in NYC. I have cancelled all future reservations with IHG and have went back to Hilton brand hotels.

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