Capt Teo Leonard

Review of Humana

Pathetic customer service. Nothing but lies and a...

Pathetic customer service. Nothing but lies and a ripoff. We made the mistake of having a policy years ago where my wife was the primary and now a policy where I am the primary. They cannot get their internal systems to clean up the mess so we are stuck where no one can do anything. They took our money, refuse to provide us with cards or policy info and every person we talk with gives us a different answer as to if we even have coverage. Have spent dozens of hours on the phone with no results.