It took them for ever to place an order. When they...

It took them for ever to place an order. When they finally took the order, I had to wait for 20 minutes for a Coffee. On serving the waiter dropped the spoon with asking if I needed a new one... Ofcourse I did! I got a new one that he smashed on the table and said really brutally here! And why no cookie with my coffee? They really need some hospitality changes and more + trained staff. Not coming back here.