Paul Stader

Review of InterContinental New York Time...

Room was very dirty! I took photos of dusty corner...

Room was very dirty! I took photos of dusty corners and crevices, shower room is moldy. Beds and linens are old and no longer white. Bed cover is nasty. Front desk staffs were rude and poker face. Breakfast entrees never change for the whole week. Gym was muggy and mold odorous. They will not greet you unless you greet them first. Breakfast service staff were cramming. All we did in this hotel was to fall in line, from checking in up to getting our breakfast every morning. The room card key is always defective. One of the front desk staff complained to us due to the old operating system the hotel still use. Many times we have to come down from our room or from the lobby before going up to request reactivation of our card. Never again in this hotel. Btw, I am a former F&B/operations manager for ICHM.