Bo Shao

Review of Berkshire Hathaway HomeService...

Had a particularly awful experience with the renta...

Had a particularly awful experience with the rental manager Lisa, was looking at a property listed at 1275 on Friday and told to call back to schedule a time to view on Monday. I called on Monday to schedule and Lisa told me that if I could not come in at 230 to view the home I could not put a deposit down and rent the home. She confirmed the price as 1275 multiple times. I asked for a 2 pm showing due to my work schedule and she denied.

I called back saying I would make time for the 230 pm showing and the first thing she said was that the price was 1375. In less than 1 hour she had changed the price to deincentivise me. I told her she was wrong and I have multiple screenshots of the home listed at 1275. On trulia the home is flagged as a price increase. She stated that the price had always been 1375 and that I was wrong. I asked her if she recollected telling me that it was 1275 (less than 1 hour ago) and she said no.

It is okay to increase the price of a home hut Lisa blatantly lied about the price being lower and it increasing in the span of 1 hour on me. She was extremely hard to deal with and when I asked the name of the property manager she would not give out any info. Stating that she handles everything

This is the most unprofessional experience I have ever had with a property management company. I am working with another broker from Berkshire Hathaway looking for a home to purchase currently and will be discontinuing that as well.

If this is indicative of how they run their property management I m sure there would be many other unpleasant experiences especially with Lisa in the future.

Do not recommend renting with this company.