Nathan Heywood

Review of Berkshire Hathaway HomeService...

Some of the worst customer service around. I own a...

Some of the worst customer service around. I own a home next to one of Berkshire Hathaway s empty lots. The Berkshire Hathaway property is overgrown with weeds as tall as 4 . The weeds are encroaching on my property and causing all sorts of problems with my lawn. My back fence needs to be stained but I can even get to it because of the weeds. I called and ask if they could get someone out to take care of the problem. The lady on the phone sounded like I was crazy to suggest such a thing. She told me she would notify the owner and let them know about the problem. She seemed short and couldn t wait to get off the phone with me. Cutting me of mid sentence. My problem obviously wasn t a big deal to her.

The whole problem with this is that a year or so earlier I was threatened by Berkshire Hathaway with fines and penalties for grass clippings that were dumped on the vacant lot. They have neglected the lot for the 4 years that I ve lived next to it and have only cared about it when I dumped a few lawn clippings on it. Mind you not enough to take care of the overgrown weeds.

When it comes time to sell the house in a year I wil definitely not be using Berkshire Hathaway s services.