Rob Gustafson

Review of InterContinental New York Time...

This is one of our most favorite hotels!! We stay ...

This is one of our most favorite hotels!! We stay here several times a year and hate leaving each time we check out. From the time we get to the hotel, we are met with smiles and greetings from all the employees we encounter. Everyone makes you feel welcome. The check-in/out process couldn't be any easier. Our reservations are always ready, and most times, we are upgraded to a better room. Granted, we are IHG Premier members, but it's still nice to be treated special.

The rooms are always clean and properly stocked. Only once did we have a problem with our room (issue with the TV) and it was resolved in less than 30 minutes from when we called the front desk.

They offer a wide variety of room service options. They are a little pricey, but you expect that when you're staying in a beautiful hotel in Times Square.

If you're in NYC and want a great place to stay, look no further than the InterContinental NYC.