I applied for a minor (HBO top minor Sustainable E...

I applied for a minor (HBO top minor Sustainable Energy Technology) in October 2019 at the TU/e, the intention is that I start the minor in September 2020. Till today (the 14th of April 2020) I have not received any response..

I emailed and called the uni tenths of times (the personnel are very nice and friendly), got several promises, however still no answer..

Frustrated and not happy at all!