WakeMed

3.2 · 370 reviews
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Diane Law
Reviews 1
2020-09-26 13:36

The harassment that came from the billing departme...

The harassment that came from the billing department once the bill arrived was incredible. The account was cleared in 45 days, and I easily received a dozen calls despite the fact that I was making payments of a thousand dollars every two weeks until my "patient portion" was paid. Once I thought ...

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GabbyLove ***
Reviews 1
2020-09-25 02:32

I don't trust ANY wakemed hospital after what they...

I don't trust ANY wakemed hospital after what they did to my grandmother. I want to know where these doctors get their training from. Please! please! never take your loved ones , especially the elderly, to this hospital. You may end up losing them forever. RIP Granny.

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LJ
Reviews 1
2020-09-25 01:34

They treat vets like drug addicts and the doctors ...

They treat vets like drug addicts and the doctors very rude and disrespectful they talk down to you like your trash and your inconveniencing them and when you ask them a question they roll their eyes at you and I seen the nurse and doctors making fun of patience and talking about them out loud. The ...

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Jazmin Parker
Reviews 1
2020-09-23 09:09

I ve had my doubt about coming to wake med main ca...

I ve had my doubt about coming to wake med main campus I gave birth to my son here on the 20th the birthing center is incredible the Staff are nice amazing and caring and helpful. I thank you all who have helped me from my delivery process to my
Overnight stay you guys are just amazing

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Raikenly Gutierrez
Reviews 1
2020-09-22 07:19

Honestly I'm super happy with the entire staff,my ...

Honestly I'm super happy with the entire staff,my fiance had the placer to delivery our baby in the hands of Tracy S.RN and Susie R.RN,in the name of our Baby Anthoine and us we would like to say THANKS,the complete hospital staff was amazing,awesome people, i just have to say Thanks,Thanks and god...

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Thea Al
Reviews 1
2020-09-18 17:55

Shane Moseley you should be ashamed of yourself......

Shane Moseley you should be ashamed of yourself.... you're just bold faced lien! WakeMed is awesome and the staff are the sweetest people you would ever meet. Shane Moseley you better hope you don't meet no one like that, that will treat your father like that because there are people like that. But ...

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Tina Marie
Reviews 1
2020-09-17 19:00

Outrageous costs for care. I have nothing nice to ...

Outrageous costs for care. I have nothing nice to say about Wake Med and their billing department. Not 1 associate was willing to hear me out, I felt like it was going in 1 ear and out the other. I wrote letters and had costs re-evaluated by billing yet not 1 employee noticed the huge coding error W...

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Jeff Heck
Reviews 1
2020-09-16 13:09

Very very disappointing experience. I brought my ...

Very very disappointing experience. I brought my son in for a lesion on his knee, we were being careful due to a pre-existing condition. We waited for 1.5 hours in the lobby, 45 minutes in the room, spent 15 minutes with a nurse (not a doctor) who prescribed some meds, which ended up being the wro...

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al Hawkins
Reviews 1
2020-09-16 12:23

On my visit tonight I had the most wonderful team ...

On my visit tonight I had the most wonderful team of doctors and nurses and imagining people. Doctor Blevins was great suturing of my face and helping me overcome some obstacles. The nurses were informative and nice. Couldn't have had more wonderful staff. Staff keep up the great job.

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Harley Corbett
Reviews 1
2020-09-16 03:55

My 3 year old son has asthma. We were sent to the ...

My 3 year old son has asthma. We were sent to the ED from his pediatrician's office because his oxygen level was so low. By the time we got there, the ED staff had already prepared for him before we got there. We were taken straight back to a room after getting his arm bands. The nurses, MD, and res...

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Esther A
Reviews 1
2020-09-11 11:10

I had my second baby here and I have to say it was...

I had my second baby here and I have to say it was so much better than my experience with my first child (at a different hospital). The only major issue was that when I arrived I was minutes from popping her out. I was about crowning in the wheel chair and the front desk lady wouldn't let us in beca...

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Dhanush N
Reviews 1
2020-09-07 01:21

Worst place , people are waiting here without a cl...

Worst place , people are waiting here without a clue when they will be called . Kids are waiting for hours and hours and any of the staff have doesn't have any idea about where r we in the waiting line . It's a surprise for me that they are not having the waiting list displayed like we see in other ...

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Jon Mills
Reviews 1
2020-09-05 05:45

This place is worst than the VA hospital. Don't e...

This place is worst than the VA hospital. Don't ever come here unless you like wasting your time and money. The staff does nothing but sit around on their phones and talk about their favorite nail color. I've had better care in the middle of the desert. Now to even give this hospital a 1 star ratin...

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ScripLit
Reviews 1
2020-09-04 09:07

Male, 25, Ehlers-Danlos Type 4, uses a cane, has h...

Male, 25, Ehlers-Danlos Type 4, uses a cane, has had two strokes, computer scientist, on a lot of medications. Wakes up and stretches and works out and shortly after projectile vomits and drops to the ground in screaming pain. Has had these problems before but not this severe - it keeps getting wors...

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Joe Clarkson
Reviews 1
2020-09-03 18:20

Great experience with all staff and facility at Wa...

Great experience with all staff and facility at Wake Med's maternity floor and the NICU. Good signage to direct you to entrance and parking deck. Easy to follow map of hospital grounds was given upon arrival. Security was very nice and pleasant to deal with. Good food in Cafe and nice gift shop, ...

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LT Lysen
Reviews 1
2020-09-03 00:52

Once again Wakemed is doing what they can to ruin ...

Once again Wakemed is doing what they can to ruin my credit. I have had a payment agreement with them for 2 years and have never missed a payment. Went through getting several customer service reps when they turned it over to collections and got it all cleared up just to have then do it all again.
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Ashleigh Talley
Reviews 1
2020-09-01 21:29

I'm here at wakeMed Raleigh right now the nurses ...

I'm here at wakeMed Raleigh right now the nurses have no compassion at all and don't know if they didn't feel like there job or just don't want to be here. I came here the 19-20 I left at 5:36 in the am the night time staff was Awesome especially nurse Jennie. She informed me if I wasn't feeling an...

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Rahul Patil
Reviews 1
2020-08-27 21:08

How would anyone mess up with sensitive prescripti...

How would anyone mess up with sensitive prescription and also arrogance on the later to get that corrected ... Made my family stall for almost 2 hours just to get a new prescription back and we needed be physically there for it. Again after just being discharged.

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Scott St. Clair
Reviews 1
2020-08-27 15:56

Asked staff to change TV channel due to the stress...

Asked staff to change TV channel due to the stress on family member about to have surgery. CNN was on and asked to change to something more neutral like HGTV. News about politics and violence is not what a patient needs to watch or listen to before going into surgery. The same day surgery receptioni...

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Jay Blu
Reviews 1
2020-08-25 08:40

Took a family member to the hospital there and it ...

Took a family member to the hospital there and it was the first time ever going to that hospital. I lived in NC for about 16 years I am not sure why not. WOW the hospital was pretty and the staff the best I have ever experienced. In the emergency room the cardiologist asked questions of the perso...

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Zachary Putz
Reviews 1
2020-08-23 00:21

If you have an emergency no matter what time. You ...

If you have an emergency no matter what time. You will expect an over 1 hour wait. Then when you finally get back here 2 hours later it takes another 2-3 hours just to get a test done and another 3 for results. We got here around 12am finally leaving here 5-7 hours later. So much for "emergency" roo...

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Juwane Brown
Reviews 1
2020-08-22 22:50

I called asking about getting testing and I was to...

I called asking about getting testing and I was told no less then 8 times unless your asking for emergency help j car give advice. And I asked "where can I go to get this testing down" and then I was responded to with "goodnight sir" and hung up on

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Sherri Majewski
Reviews 1
2020-08-22 10:42

I would give this hospital 0 stars if I could. I c...

I would give this hospital 0 stars if I could. I can not express in words how horrific my experience was this morning. I arrived around 10am, I was pretty impressed by how fast everything was going (being from New York), however, they are only so fast because they don't LISTEN. No one communicates h...

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Ashley MacLachlan
Reviews 1
2020-08-22 07:15

I gave birth to my daughter at WakeMed Raleigh 5 w...

I gave birth to my daughter at WakeMed Raleigh 5 weeks ago and the experience was wonderful. I had a difficult high-risk pregnancy that culminated in a long induction, extra monitoring and a vacuum assisted delivery. On top of that, my daughter had a few challenges after birth, mainly regulation of ...

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jo m
Reviews 1
2020-08-21 09:56

I will not be taking my wife back to WakeMed after...

I will not be taking my wife back to WakeMed after our disaster and that says a lot considering shes employed there as well, which is a shame cause a few of the nurses she had she couldn't boast about them enough. We then proceeded to meet the "PA" who proved to show he knew NOTHING about obstetrics...

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David Fox
Reviews 1
2020-08-21 02:04

My wife and I came in for tests after an OB appoin...

My wife and I came in for tests after an OB appointment on week 37. Went to labor triage, tests were run, decision to induce labor was made. We were in labor triage for 12 hours! My wife's bed was an uncomfortable, generic, stretcher - though triage staff was generally friendly. Finally we got a lab...

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Christian Bogue
Reviews 1
2020-08-18 12:52

The staff are friendly enough but procedurally thi...

The staff are friendly enough but procedurally this place needs a complete re-design top to bottom or to be acquired by a better run hospital. Boy was it bad and where shall we begin? No one at the metal detectors there to check pockets and I walked through with a metal watch on so so much for secu...

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Erin Fiedler
Reviews 1
2020-08-17 05:30

Every bad experience that one could have in the ho...

Every bad experience that one could have in the hospital my sister has had here. Poor communication, doctors are slower than molasses making decisions, they wait for a problem to occur before thinking about fixing it, she s promised things that never happen. Everything about her hospital stay has be...

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Louise Graux
Reviews 1
2020-08-16 22:15

I have been an ER and an Inmate patient consecut...

I have been an ER and an Inmate patient consecutively this year at WakeMed Hospital for what is on the way to becoming a study for Mystery Diagnosis . It is bad enough to be in pain, not too know why is very frustrating. I was not going to comment openly because as my former legal colleagues woul...

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Stephanie George
Reviews 1
2020-08-13 13:23

Rude and cold staff. Was sent here after a dermato...

Rude and cold staff. Was sent here after a dermatologist appointment fell through to hopefully get something to help calm my eczema down. Was told that it would be well over $200 to see the doctor and get a cortisone shot and that I would be excepted to pay upfront after showing my insurance. I felt...

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Dr William Ferro
Reviews 1
2020-08-13 13:21

I recently had to bring my son to the children's e...

I recently had to bring my son to the children's emergency department. Taking a very scary event into account these professionals were amazing.
Having a separate facility just really makes it easier on the kids well I'm very impressed and very thankful to have this resource so close to our house th...

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Cassandra Cloninger
Reviews 1
2020-08-13 11:07

Came in here in extreme pain 2 hours ago and have ...

Came in here in extreme pain 2 hours ago and have gotten 5 minutes of time in triage and sent back out to wait. My Dr sent me here because it could be my appendix or gall bladder and you people treat this like it's a freaking joke. I'm crying and writhing in legit pain and your "beds are full." Gues...

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Cecilia Gathu
Reviews 1
2020-08-13 02:56

I will give zero stars,i have been there twice and...

I will give zero stars,i have been there twice and it was a matter of life and death both times,4 yrs ago i delivered my baby there and they watched me labor for almost 3 days,was induced on Wednesday night and the c-section was done on friday around 5pm ,my baby suffered brain damage due to lack of...

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Shaynee Roper
Reviews 1
2020-08-12 15:12

Recently, a member of my husband's family had surg...

Recently, a member of my husband's family had surgery at WakeMed Raleigh. The care and compassion shown to him during his stay was incredible. Hopefully, he does not need any additional surgery but if so, we will definitely return to WakeMed! Thank you to all of the Physicians, Nurses, and Ancill...

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Jessica Rose Pereira
Reviews 1
2020-08-04 00:03

I have called their billing department literally 1...

I have called their billing department literally 10 times. The bill is still incorrect. I have a primary and then a secondary insurance... clearly a concept too complicated for this place to handle. Take your medical needs elsewhere if you value timely and accurate billing

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dianne reilly
Reviews 1
2020-08-02 21:12

My mother-in-law was unfortunately a patient at th...

My mother-in-law was unfortunately a patient at this facility. Cirrhosis of the liver with high ammonia levels, and 2 cerebral infarcts. They continuing refused the family a GI specialist. With symptoms of abdominal swelling, legs, poor appetite, diarrhea, and mental confusion. She was able to see a...

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Cynthia M
Reviews 1
2020-08-01 06:14

Very relieved I avoided the practice altogether. A...

Very relieved I avoided the practice altogether. Ana, the receptionist? was RUDE and short to say the least when she returned my call. First, I called to book an appointment and was told to go to the website, browse their doctors and book one. I did so and Ana called me back with a snarky attitude a...

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VIVIANA VARGAS
Reviews 1
2020-07-31 22:38

I give birth to my son here and everyone was there...

I give birth to my son here and everyone was there for me and my son I want everyone to know come here if you are sick or giving birth whatever the case maybe just know this is the best hospital ever thanks wakemed for caring for me and my son that I'm happy to say he is a wakemed baby

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eric lumpas
Reviews 1
2020-07-26 20:15

This is where people find the best nurses and doct...

This is where people find the best nurses and doctors in Raleigh NC! The Wakened Way says it all. You will experience the total person instead and not just a client. You will feel important as you're the center of each care possible. Go The Wakened Way. Go Wakened!

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Shane Mosely
Reviews 1
2020-07-25 22:50

Worst place ever. Staff is horrible my father in l...

Worst place ever. Staff is horrible my father in law is in the hospital due to a double bypass surgery on his heart and they have not done the surgery yet due to his current insurance. They have kept him in the hospital for two months. Wake Ned have beat him kicked him and bruised up his entire body...

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Jade Godsey
Reviews 1
2020-07-24 19:18

I had to be in the hospital for a week and then ha...

I had to be in the hospital for a week and then have surgery here. The building is a bit rundown and older, and therefore doesn't look very nice. But all of the nurses that I saw over my stay were wonderful and very attentive.

My doctor was quite rude, despite only seeing him for a total of 5 min...

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A B
Reviews 1
2020-07-24 10:11

Absolutely in disgust with this place. Brought my ...

Absolutely in disgust with this place. Brought my sister along to get her looked at, took an hour for us to get a room. Another 4 hours to get an answer. The doctors couldn't care less about the issue at hand. Didn't know what to say and how to diagnose anything. Wasted my whole day here to get no r...

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Carrie Robbinson
Reviews 1
2020-07-23 22:07

Had a mammogram today at 23 Sunnybrook. I so wish...

Had a mammogram today at 23 Sunnybrook. I so wish the tech/Aria had shown me a little more compassion. Mammos are not a fly by night test and it was stressful for me. Being kind would have made a big difference. Next year i will go somewhere else for sure....the check-in gentleman was very prof...

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Trish Johnson
Reviews 1
2020-07-23 02:08

My father was admitted to Wake Med Cary while visi...

My father was admitted to Wake Med Cary while visiting from out of town and hospitalized for 4 days. He was discharged from the hospital on oxygen diagnosed with significant lung issues (PE and IPF). When we called the hospital to have them sign off on a handicap tag so I could drive my parents back...

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Misty Z
Reviews 1
2020-07-21 17:11

My grandmother has been treated here several times...

My grandmother has been treated here several times for different issues and the nurses and staff have always been awesome. This last time we were especially impressed with the compassion and care shown from everyone from the doctors to the nurses to the phlebotomists. We had a scare and the team was...

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'65 Luds
Reviews 1
2020-07-21 06:04

My mom was brought to WakeMed Raleigh with what tu...

My mom was brought to WakeMed Raleigh with what turned out to be a serious condition. She was in for a week. Not only was the care competent, but everyone was extremely compassionate, especially the nurses and therapists. I gave it five stars only because there's no way to give it ten.

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Dena Arnold
Reviews 1
2020-07-18 20:34

I wish there was a way to put 0 stars. This place ...

I wish there was a way to put 0 stars. This place is the worst when it comes to paying your bill. I owed almost $19,000, my attorney paid a little over $8,000 and I only owe a little under $5,000. I have been late a total of 6 times in the last 3 to 4 years. Two times I was a month later but I paid ...

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Leilany Yamely
Reviews 1
2020-07-18 18:59

Great nurses, and doctors, except people in front ...

Great nurses, and doctors, except people in front desk, horrible costumer service ,,, I don't remember the name of the nurse,, she was so mean with my daughter, 9 months old, she didn't care if she was in pain she hold it as a toy, babies don't speak their way of say something is crying ,,they can...

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D Montgomery
Reviews 1
2020-07-17 09:50

Didn't know that you had to have speacial qualific...

Didn't know that you had to have speacial qualifications to clean floors, or clean anything for that matter. My previous custodian job didn't tell me that i needed speacial qualifications. Maybe if i get a Bachelor's degree in cleaning floors, I'll be more qualified.

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Tyler Groves
Reviews 1
2020-07-17 00:20

My wife and I had our first child at WakeMed Ralei...

My wife and I had our first child at WakeMed Raleigh this past weekend. The staff blew away our wildest expectations. Everyone from Labor and Delivery to the Car Seat Technician that wheeled us to our car when we were discharged preformed with kindness, compassion, and excellence in everything they ...

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Brenda Engram
Reviews 1
2020-07-16 21:38

The anesthesiologist Micheal J Plakki held up emer...

The anesthesiologist Micheal J Plakki held up emergency surgery because they could not perform a spinal block on my pregnant daughter-in-law. They tried three times which was too much. Time was critical because the baby was ready to be delivered. They could not sedate her for a C-section and the do...

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Xena Eriksen
Reviews 1
2020-07-14 19:45

Worst place ever. It is very scary and dangerous w...

Worst place ever. It is very scary and dangerous when you are getting sicker, you go to the emergency room two times in one week and they act like you are not sick, even to go so far to deny obvious symptoms. If you want to be neglected and not taken seriously as a patient go to wake med!

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Tim Rabon
Reviews 1
2020-07-14 18:53

WakeMed is a 5 star, world class hospital that off...

WakeMed is a 5 star, world class hospital that offers care for people in all different stages of life and health. As a local pastor, I've seen people be treated for many different sicknesses and symptoms. I highly recommend this hospital from my professional and personal experience. My own family ha...

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Nicole Smith
Reviews 1
2020-07-14 09:13

I was in a very bad car accident in January went t...

I was in a very bad car accident in January went to er for havi g severe back pain. The Dr. came in and listened to my breathing with stethoscope and said I have soft tissue damage which is very common. I asked how can she tell by just listening to my breathing. She said she can tell nothing is brok...

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