Jeff HeckReview ofWakeMed
Very very disappointing experience. I brought my ...
Very very disappointing experience. I brought my son in for a lesion on his knee, we were being careful due to a pre-existing condition. We waited for 1.5 hours in the lobby, 45 minutes in the room, spent 15 minutes with a nurse (not a doctor) who prescribed some meds, which ended up being the wrong prescription until i reminded him of my son's pre-existing condition. Waited another 45 minutes for the prescriptions...I had to go out and ask the nurse who was sitting back with his legs propped up on the counter socializing with a couple other guys. Finally got my prescription and we left. So the worst part is I got a $1,500 bill ($3,100 before insurance deduction) for this extremely unprofessional, what should have been vet short/routine visit. I tried talking to customer service who could have cared less about our bad experience or the gross overcharge. I'd only come here as a very last resort inn the future.

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