View Point Health

2.8 · 52 reviews
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K
Kanetha Bishoo
Reviews 1
2020-12-21 04:22

Better front desk staff needed. For the most part,...

Better front desk staff needed. For the most part, the clinic is pivotal to the community. However the front desk /intake personnel always only seems to have 1 efficient worker who cares about what they're doing. Understandably the front desk reps have to deal with some patients who are highly irrit...

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Nobody Special
Reviews 1
2020-12-19 14:16

Horrible! Just to get an appointment you have to s...

Horrible! Just to get an appointment you have to show up at 8am and wait anywhere from 3 to 5 hours and you still don't get to see anyone, that's just to make a later appointment thete. I have never heard of such a lousy way to deal with health care. If you have a full day to waste just to get an ap...

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Ana Oq-Ra
Reviews 1
2020-12-10 22:40

After calling yesterday and making sure about the ...

After calling yesterday and making sure about the proper process for a walk in and sharing that we would be using Tricare, when we finally got there earlier today, the receptionist said they could not take Tricare. We suggested to do out of pocket and she explained that would be fraud which I still ...

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E
Erwin Vertison
Reviews 1
2020-12-07 07:31

Horrible service, first appointment horrible. You ...

Horrible service, first appointment horrible. You sit in the lobby for 5 hours and Noone explain why. Very rude and when you ask any questions.They told us to come on a Friday because the traffic would be low. Also, we were told that we could not go to another location. Crazy waited over 5 hours. T...

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Kevin Walsh
Reviews 1
2020-11-17 19:53

Great place for those who are in need of help with...

Great place for those who are in need of help with mental disorders or substance abuse problems but lack the financial resources usually needed to get the kind of help they need at other establishments that offer similar services. Also, they have an in-house pharmacy where the most you will have to ...

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Meagan Boykin
Reviews 1
2020-10-23 04:42

I have been in this program for 2 years almost i o...

I have been in this program for 2 years almost i only have issues with outpaient service my other programs are great.i am not an addict i have mental health issues.. when you come in for intake or check in for appointments you waiting in a line for atleast an hour. The ladies at the front desk one c...

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Braiden Rudloff
Reviews 1
2020-09-23 23:31

It is extremely hard to be seen. I have been waiti...

It is extremely hard to be seen. I have been waiting to see a psychiatrist since May and am now out of meds bc they will not fit me in. The front desk people are very slow and many are not understanding at all. I would definitely not recommend this place. It doesn't even deserve one star.

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Leila J Desta
Reviews 1
2020-09-02 09:48

Very Unprofessional. I Have A Appointment At 8 am ...

Very Unprofessional. I Have A Appointment At 8 am And They're Supposed To Open At 8. I've Been Sitting Here Since 7:45 am And The Building Isn't Even Open Yet. I Had To Take Off Work For Inconsistent And Unprofessional Service and I Don't Appreciate That! People Have Lives.

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Jeannine Lawrence
Reviews 1
2020-08-24 16:27

I had a horrible experience at this place and will...

I had a horrible experience at this place and will never recommend it. I am only giving it 1 star because o stars is not an option.

I was referred to this location by my friend and boy was it horrible. I called first to ask if I could make an appointment. The lady that answered the phone said if...

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Devoted Faithful God-Fearing Christian
Reviews 1
2020-08-21 18:11

I can't even give this place a star at all. The s...

I can't even give this place a star at all. The staff members are so rude. I would not recommend this place for any type of mental health assistance. I have witnessed staff members talk so rudely and demeanor clients so badly. I went for services 3 times and refuse to get that type of treatment ...

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Michael Altman
Reviews 1
2020-07-12 08:54

Front desk people are friendly and efficient as we...

Front desk people are friendly and efficient as were the ladies who did my evaluation. At no time did I feel rushed nor where my concerns ignored. I have a wonderful and friendly meds therapist in Dr. Morgan who listens well and works with me.

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Mark Just
Reviews 1
2020-07-01 03:38

These people were so helpful. They basically work ...

These people were so helpful. They basically work for free because there are more people who don't have insurance like myself at the time. the group therapy was great. the psychiatrist listened to me and really took into consideration what medicine would be best. And even when I told them that certa...

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Michael Auguste
Reviews 1
2020-05-16 14:54

This CSB deserves 0 stars. The program manager Mic...

This CSB deserves 0 stars. The program manager Michal Collier for Beacon Place, Five Points is not very nice. She talks to the clients in Day treatment like they have no sense. I worked here and I have seen the way they treat the clients and I do not like it. If I had a child coming here I would nev...

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Kevin Sloan
Reviews 1
2020-05-13 21:54

The counselors and doctors here are great, but dea...

The counselors and doctors here are great, but dealing with those in the lobby is awful. Not to mention that your first appointment MUST be a walk in, which took me over 4 hours to get in and out of there. It's ridiculous. They need a better system to help new clients.

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T. J. B.
Reviews 1
2020-05-11 06:50

They helped me get disability insurance and provid...

They helped me get disability insurance and provided me with a safe place to stabilize my medications. The dosages of my 13-15 daily prescriptions took a while to configure. The staff was experienced and friendly. I was glad to have their support. Especially after, the week in ICU, getting my heart ...

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Julie Wooten
Reviews 1
2020-03-16 15:46

HORRIBLE!

HORRIBLE!

I've had at least 8 years on and off with VPH and I wouldn't take my dog to this office.

Their office staff is so rude and the doctors are burnt out.

Don't waste your time, it's not worth the upset they provide.

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Michael Morton
Reviews 1
2020-03-14 14:36

Have never waited more than 15 minutes for an appo...

Have never waited more than 15 minutes for an appointment and that was only one time. Aside from the obnoxious other mentally ill patients waiting in the lobby, this place is just fine for treating mental health. The doctors are friendly and easy to work with, and the medications being available on ...

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brandon k
Reviews 1
2020-03-12 05:33

I am only giving them 5 stars because of the incre...

I am only giving them 5 stars because of the incredible young woman that works in the front office named Monique. She is an angel and has helped me and my family so much. She goes above and beyond for not only me, but others I know that get help here. Everyone in drug court knows and loves her for h...

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I
Isaac Putmon
Reviews 1
2020-03-10 02:46

The best thing about Viewpoint is Kirsten Toth and...

The best thing about Viewpoint is Kirsten Toth and Dr. Carol Morgan.. Kirsten is number one Therapist there and Dr. Morgan is awesome. If they leave then I will follow. They are very personal and compassionate. They truly listen and try to give practical suggestions and real solutions. Kirsten is hi...

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Naheeda muheb
Reviews 1
2020-03-07 10:03

Zero Stars for the service they provide for their ...

Zero Stars for the service they provide for their clients. I have been to this place three times with my dad, the front disk is as rude as it can get. I cant believe the unprofessional service ,its mental health clinic and it looks like the staff needs some mental treatment. I will contact the mana...

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aimee prainito
Reviews 1
2020-03-03 22:16

This place is a joke and I haven't even started ye...

This place is a joke and I haven't even started yet. Called two weeks for emergency appointment. Best could do was 8 days later. No one called, nothing. Called Monday saying appointment was wed at three. Tells me I don't have appointment. Sends me paperwork to fill out. I send it back immediately. T...

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Tracy Strickland
Reviews 1
2020-02-19 05:57

Stayed here for about 10 days post detox and no id...

Stayed here for about 10 days post detox and no idea why people are leaving bad reviews. All the staff was very respectful and polite, some of the nurses were amazing caring women who truly cared for the patients.

The food was decent and they were always giving out extra snacks between meals for ...

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Daniel Humber
Reviews 1
2020-01-23 10:59

Horrible place to get treated for mental health. T...

Horrible place to get treated for mental health. The staff doesn't care about helping you or not. Therapist took sick leave so my reauthorization was rescheduled so far out one day and I didn't even get the reminder call. My mental health got worse after the staff at the front desk treated me with m...

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