J

I had a horrible experience at this place and will...

I had a horrible experience at this place and will never recommend it. I am only giving it 1 star because o stars is not an option.

I was referred to this location by my friend and boy was it horrible. I called first to ask if I could make an appointment. The lady that answered the phone said if this was my first time, that I could not make an appointment. I had to walk in to see a doctor since I was a new patient. So I left work to go to be seen and was turned away. There was a fat white lady with frizzy blond hair that helped me. I told her I was there to see a doctor and with her nasty attitude, she said "Oh no, you can't see a doctor today! There is a process! I said OK, then what do I need to do? I told her I called right before arriving and she said, "Well there is a process. I can't see a doctor". Mind you I am in a very fragile state of mind and she surely didn't help. I will NEVER refer this place no matter what. She was very nasty, not empathetic, and just didn't care. I said OK, and turned around and left. When working in healthcare especially mental heath, treating people this way is never good. It takes a lot for people to even seek help, and when they do, people like her will make a person just give up. I would have never wasted my time going to the nasty clinic place if I knew they had a flipping process which meant I was not going to be seen!!

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