This place is a joke and I haven't even started ye...

This place is a joke and I haven't even started yet. Called two weeks for emergency appointment. Best could do was 8 days later. No one called, nothing. Called Monday saying appointment was wed at three. Tells me I don't have appointment. Sends me paperwork to fill out. I send it back immediately. Tells me I will have my appointment as I indicated. Well it's wed and nothing. Called. Kept getting disconnected. No response to email. Finally got someone. Her answer..I'll send them an email. Unbelievable