Video Revolution

4.4 · 258 reviews
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K
Karen LaMasters
Reviews 1
2020-09-22 19:31

Video Revolution has been in business a long time....

Video Revolution has been in business a long time. I used them years ago for tv repair and video camera repair. I recently took in a CD stereo for repair. This time the service was a tad slower than years back. They may have even forgotten about my item because it wasn't even looked at until I calle...

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Daniel McKenna
Reviews 1
2020-09-19 20:42

Do not use them for camera repair. Lost screws tha...

Do not use them for camera repair. Lost screws that kept the body together, stripped out other screw, misplaced the mode dial, didn't mount the battery compartment properly. Over a period of 3-4 weeks, we had to continually follow up to find out about the status of the repair, and even the time they...

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Emily Armstrong
Reviews 1
2020-09-19 03:06

I was greeted by the nice sales lady then she was ...

I was greeted by the nice sales lady then she was interrupted by the very short sales man with an attitude. The short salesman was rude to me, like he was to the sales lady. When he did decide to be helpful, he sold me the wrong product. I will never go back to this place again

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Daniel Alford
Reviews 1
2020-09-19 02:18

I took an old open reel to reel Sansui to them for...

I took an old open reel to reel Sansui to them for repair, they were able to isolate the issue and repairing a timely manner. I expected them to tell me they didnt work on old vintage equipment. I was surprised when they told me that they could repair it. Two weeks later working like new. Fair repai...

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Lacy Gibbon
Reviews 1
2020-09-19 00:04

We had a great experience with video revolution! T...

We had a great experience with video revolution! They came to our house for an estimate. They helped us discern what we needed to make our speaker system work then they came and installed it exactly as they had estimated. We are really happy with the end result! Great people to interact with as well...

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reginald cathey
Reviews 1
2020-09-16 18:33

Dropped t.v. off in Oct 2017 called to pick up in ...

Dropped t.v. off in Oct 2017 called to pick up in Nov said they had been shopped the wrong part called a few times after that to see if they got the part in they told me no right before Christmas I called and they had got the part but it was the wrong one so it had to be shipped back then I was told...

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John Henley
Reviews 1
2020-09-14 17:28

Garbage customer service...You can just tell that ...

Garbage customer service...You can just tell that your bothering them by asking questions they dont want to answer. Talked to 3 different people none of which said by or thanks for calling. Absolutley no customer service real short with their answers.

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Amber L.
Reviews 1
2020-09-14 01:58

We dropped off something to be repaired over two W...

We dropped off something to be repaired over two WEEKS ago. We were told it would be done within 5 days at the longest. They give me the runaround every time I call to get updates and refuse to quote me a price. They PROMISED to call today before closing but guess what? They're now closed and I neve...

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Roger Grigor
Reviews 1
2020-09-13 04:21

Jeff, the service manager, and his staff, took per...

Jeff, the service manager, and his staff, took personal interest in helping fix an older piece of electronic sound equipment for my 93 year old mother who depended on that particular equipment for music and radio it was the only equipment she new how to operate. Although a low profit item for VR, it...

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A Google User
Reviews 1
2020-09-07 15:31

VR converted my vinyl LP into CDs, and I'm so glad...

VR converted my vinyl LP into CDs, and I'm so glad I paid you to do it and didn't try to on my low-end turntable. I shopped widely online to find this 1981 LP in nearly new condition, and your tech made CD copies with fabulous treble, bass, and mid tones. I am so pleased.

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A Google User
Reviews 1
2020-08-24 00:43

I wish I had more money to spend in this place. I ...

I wish I had more money to spend in this place. I only wish they had more computer stuff like laptops and tablets. They have all the networking stuff you need like access points, cables, and routers just not the computers or devices themselves. They do have an 80" Flexible TV there that is about as ...

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Penny Schaefer
Reviews 1
2020-08-23 18:00

They have some video connections that are hard to ...

They have some video connections that are hard to find in Tulsa now that there are no more Radio Shacks. They were very helpful in trying to find the connections I needed. You can probably find less expensive connectors online, but if you need help and don't want to wait, these guys are great. I ...

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Kathy Gibson
Reviews 1
2020-08-20 14:28

We have always bought our televisions from these g...

We have always bought our televisions from these guys. Great service. Hit one rough patch with one particular salesperson but, went in on another day and worked with Randy. Ended up buying a few extras including a sound bar for our new tv and a clearance sound bar for our old Sony. They set it up fo...

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Jonathan Randall
Reviews 1
2020-08-08 01:07

Feel like they took advantage of my elderly father...

Feel like they took advantage of my elderly father. He got frustrated with his $300 universal remote, so he drove in from his rural home to get another $300 remote. The new remote wouldn't turn on his projector and we got a new satellite box that it wouldn't function. We drove in to have it reprogra...

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Scott Hughes
Reviews 1
2020-07-28 08:04

I was trying to get a rack mount cable management ...

I was trying to get a rack mount cable management arm on a Saturday. After looking online I came across Video Revolution and on their site i found what I was looking for. I called them up and asked if they had it in stock and the guy on the phone told me that they did have a few different options ...

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A Google User
Reviews 1
2020-07-27 05:13

My daughter referred me to your store based on you...

My daughter referred me to your store based on your customer service. She was definitely right. Craig installed my new Sony on Sat. I want you to know he went above and beyond in installing the old one in my bedroom and instructed me on use of the new one. You probably usually only hear from people ...

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Greg Weber
Reviews 1
2020-07-24 12:43

I dropped off a video to be copied on October 29, ...

I dropped off a video to be copied on October 29, 2016 and was told to call back that afternoon and it would be ready. Called back and spoke to Travis who said that it would be ready on November 1. Spoke to Travis on November 1 and he said it will be ready November 2. I did this every day with Tr...

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STRAIGHTFORWARD GOOGLE USER
Reviews 1
2020-07-24 01:58

Went in there with the intention of buying a Sony ...

Went in there with the intention of buying a Sony Smart TV for a bedroom. I had previously made several purchases from them in the past with no problem. IMHO the sales clerk was so abusive, condescending and sarcastic in the way he talked to me, I listened to all the nonsense he spewed (i.e. neede...

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Gregory Spena
Reviews 1
2020-07-23 12:57

Dropped a speaker off for repair (A child in my wi...

Dropped a speaker off for repair (A child in my wife s class had broken the volume/input selector knob off) I was told 7-10 days to expect a call to see if the issue could be fixed. After 7 days I called for an update, they said they couldn t access my information. I wait till the ten day mark cal...

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A Google User
Reviews 1
2020-07-22 07:25

Tom and Brandon were very professional and thoroug...

Tom and Brandon were very professional and thorough. I appreciate the fact that they made sure everything was connected and working properly. They helped me to understand how things worked and I was totally impressed with the excellence in service. Thank you!

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Eddie Quezada
Reviews 1
2020-07-20 10:35

I'll start off by saying that they need a little w...

I'll start off by saying that they need a little work in the call back dept. Haven't been called back on two different occasions.
What they're amazing in is figuring out the hard solutions and getting what you need for your project! The staff went above and beyond to make sure my project went well!...

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Chris
Reviews 1
2020-07-11 18:50

EXPENSIVE to come out for 2 minutes to see the bar...

EXPENSIVE to come out for 2 minutes to see the bar on my 75' Samsung could not be repaired by Video Revolution. I could have taken a picture of the problem and sent it to them if they would have allowed it and spared me $119.00 for less than 2 min visit. Robbery!! Basically, that's all he did was lo...

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A Google User
Reviews 1
2020-07-02 15:13

Dustin and Chase did a tremendous job for me. Dust...

Dustin and Chase did a tremendous job for me. Dustin needs to be careful with his back but he did an awesome job. Chase was a trooper for listing all the heavy s. I will definitely get them for when I go 7/1 surround. I wouldn t ask for any other install guys! Thanks Joel for the help

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