I was trying to get a rack mount cable management ...

I was trying to get a rack mount cable management arm on a Saturday. After looking online I came across Video Revolution and on their site i found what I was looking for. I called them up and asked if they had it in stock and the guy on the phone told me that they did have a few different options in stock. I drove 30 minutes across town to get one and when I got there they were totally clueless and I had to explain 3 times what I was looking for and they didn't have any there. They were very rude and not very knowledgeable about basic equipment, and made me waste an hour of my time going there. I will never ever shop at Video Revolution for anything.