We dropped off something to be repaired over two W...

We dropped off something to be repaired over two WEEKS ago. We were told it would be done within 5 days at the longest. They give me the runaround every time I call to get updates and refuse to quote me a price. They PROMISED to call today before closing but guess what? They're now closed and I never got a call.
I will be going to pick up my item tomorrow and bring it elsewhere tomorrow morning. Disgusting service.