reginald cathey

Review of Video Revolution

Dropped t.v. off in Oct 2017 called to pick up in ...

Dropped t.v. off in Oct 2017 called to pick up in Nov said they had been shopped the wrong part called a few times after that to see if they got the part in they told me no right before Christmas I called and they had got the part but it was the wrong one so it had to be shipped back then I was told that they had shipped the part back 3 weeks prior to me calling and still had not gotten the part shipped back to them from the company then I called week after Christmas and they said they had been shipped the wrong part again but the right part was being SHIPPED OVERNIGHT to them and I would have it by New Years I was able to pick up my t.v. on JAN 12 they gave me an invoice of 78 dollars and then he told me 239.00 dollars they said there computer had a glitch and printed out 2 invoices not sure what was going on but something is very unnerving about this repair facility and no one ever called me to tell me my tv was ready if you don't hound them your items could sit there for months and you would never know invoice dated completed on Jan 4 2018 almost 4 months of bs how can you be waiting on a part receive it and it take 4 weeks to get another one and then all of a sudden they ship it overnight this whole place is very shady keep up your invoice and stay on top of them or you may have am INDEFINITE REPAUR BECAUSE THEY WILL NEVER LET YOU KNOW YOUR ITEM IS READY AND YOU WILL GET 2 INVOICES FOR THE SAME REPAIR NEVER GOING BACK I FELL LOKE I WAS ROBBED IN BROAD DAYLIGHT