Greg Weber

Review of Video Revolution

I dropped off a video to be copied on October 29, ...

I dropped off a video to be copied on October 29, 2016 and was told to call back that afternoon and it would be ready. Called back and spoke to Travis who said that it would be ready on November 1. Spoke to Travis on November 1 and he said it will be ready November 2. I did this every day with Travis until November 7 - and it still wasn't prepared. The sales person at the front desk offered, "You could leave it here and talk to Travis when he comes in to see when it will be ready." Sales person offered no solution and no apology for the week-long delay and poor customer service. An undependable organizations - and beware of Travis' promises - he does not follow through!