I ve worked here for one year. Was promoted to floor supervisor once the original person they ve asked couldn t hold the position due to school and being a mom. Was demoted from floor supervisor after a few months, their reason, the team saying that I was never available, when in reality, the real r...
The call center is dirty and rude employees. They sit around with blankets and food while handling calls from customers. The lazy employees run the place and the so called managers let them.
Good company for the people who are looking the customer support services.
Out of all the call center outsourcing companies that I have employed, Vcaretec has been in a class of its own. This is the reason why I am still sticking with them and will keep on doing that in the future. One reason why I really appreciate them is because of their earnest efforts. There is no one...
is a good company with very friendly and approachable staff who treated me very well when I needed an emergency, I recommend
Outsourcing technical support to Vcaretec has been a revelation. Their team of expert agents and managers are commendable in their efforts. I highly recommend them for tech support outsourcing.
As a (v)WeCare customer, I am more than satisfied and gratified with the support that I have received. With the omni-channel solutions offered by this organization, my business has witnessed a steady rise in sales as well as revenue generation.
As we manufacture business routers, I was looking for a vendor that was accomplished in core networking projects. I chose Vcaretec after reading some reviews, and they have been fantastic for the past six months. Vcaretec has some of the most accomplished agents and management, who are very good at ...
Vcaretec has been a very responsible and reliable vendor for our company. They are especially strict about the data rules, which is one thing that we really appreciate about them. They have exceptional agents and managers, and I like the way they manage their entire operation in a controlled manner....
Vcare Technology has proven expertise in the domain of IT enabled services, As a retailer I get best answering services that support my business in a variety of brand building and revenue building ways, Through their retail call center services we maintained our customer loyalty, increase sales and ...
Vcare has come across as a breath of fresh air for our business. It has provided us with great cost savings and at the same time improved our image in front of customers. Call abandonment rate is almost non-existent and we are happy with the AHT and FCR stats. Their reporting is always accurate and ...
I was very impressed with their professionalism and knowledgeable in their market.
In all my years as a tech entrepreneur, I haven t come across a vendor as keen as Vcare. Their management is very zealous in their efforts and always in my ear telling me about their next strategy and how they are going to make things even better. They are all doing this and more, while I am perfect...
Wonderful environment, great management and nice to work for!
I have got to say, Vcare has been a real help for our business. They have taken over the reins from our previous vendor and immediately lifted our CSAT ratings while cutting the AHT by almost 2 minutes. Very professional agents and managers. I am impressed by their QAs who are some of the most scrup...
Good company environment for the looking people who are call center support outsourcing service in new jersey.
The pictures of Vcare on Google are actually of the Wework office on 16th and Market st in Philly. The real office is in New Jersey and looks nothing like these photos shown. False advertisement just like their job listings.
Edit: I'm assuming you're one of the two smelly Indian men that run we...
As a business owner, I struggled a lot to streamline the customer support process until I got in touch with (v)WeCare. This contact center outsourcing service provider not only catered to my unique business needs but also helped in improving the customer retention rate.
Was hired by Vcare to start December 7th. This was the last positive thing I can say about Vcare. Then on December 6th I was told not to report due to "business reasons" and that they would be in touch once the situation resolved itself. It is now March and they refuse to return any emails asking fo...
Good company just Lil unorganized they put you with employees to shadow but most don't want to be bothered with a shadow ..they just need a better training program in place
Always need to know & keep up to date with my pain management Dr. They do care & work hard to accommodate your needs.
Next month, the office changes to their new location on Rte. 70.
Good company to outsource your Retail Call Center. Vcaretec provide, Customer care service to various industries Retail, Healthcare, Wireless.