Vcare has come across as a breath of fresh air for...

Vcare has come across as a breath of fresh air for our business. It has provided us with great cost savings and at the same time improved our image in front of customers. Call abandonment rate is almost non-existent and we are happy with the AHT and FCR stats. Their reporting is always accurate and delivered on time. We also get useful insights from their analytics-powered call center software, which help us come up with better business strategies in the future. We have been partners for over 3 years and I have recommended them to my other clients.