Ann Marie Gervilla
Reviews 1
R Vi
Reviews 1
Notably an ethical operation. If I could give it s...
Notably an ethical operation. If I could give it six I would
Jerry Mooshool
Reviews 1
Great Job!! From initial sale with Alan, to follo...
Great Job!! From initial sale with Alan, to follow up and scheduling with Kelli and the work of Benito's team.
We basically went with US WP because of Alan our sales person who spent A LOT of time with me as I sweated every aspect of the project and who really gave us a feeling of trust and cred...
Rocco Mininni
Reviews 1
I had 2 leaks in foundation due to cracks,US water...
I had 2 leaks in foundation due to cracks,US waterproofing was able to repair the leaks, although 1 leak took a couple of tries,once I saw minor seepage on second crack and called company back they were able to accommodate me within 24 hrs and repaired problem, it's been 5 months and my basement has...
Td Paulius
Reviews 1
USW installed an interior drain tile in our crawl ...
USW installed an interior drain tile in our crawl space to fix seepage we had due to a crack between the foundation footing and the crawl space floor. Not a drop of water from these nonstop rains we have been having, has come in since the repair. Great job.
Don Ricciardi
Reviews 1
I'm very happy with the job
I'm very happy with the job
US Waterproofing did. Keith came out and explained what they could do to fix my sometimes underwater crawlspace and a way to discharge the water.
Mauricio and his crew removed the old sump and piping, after adding a lot of gravel and perimeter drainage to a new sealed ...
Matthew Buller
Reviews 1
I can't speak on their services since I did not us...
I can't speak on their services since I did not use them. Estimate went well and sales rep (out of LITHs) was knowledgeable and I liked the ideas he had BUT he did not answer some of my questions or respond to follow up emails so I will be likely be going with permaseal.
Luanne Giorgio
Reviews 1
Very honest hard worker keep up the great work wit...
Very honest hard worker keep up the great work with your company God speed we work together we as union lol god speed
Debbie Smith
Reviews 1
Excellent service
Richard C Willis lll
Reviews 1
Technician Derek was very thorough and professiona...
Technician Derek was very thorough and professional with his presentation of the product line offered from US Waterproofing. However at this time I will only utilize there less intrusive service.
Mike vallaro2
Reviews 1
More credit than they deserve. Made first on line ...
More credit than they deserve. Made first on line appointment. Took off work and waited around. I finally called them and the said I didn't confirm apiontment. Have a screenshot of conformation. Reschuled for a second time. Had my wife stay home. They called after our window of time and said we gav...
Matthew Mueller
Reviews 1
I seriously cannot say enough about the customer s...
I seriously cannot say enough about the customer service of this company. When you find water in your basement with no idea where it's coming from it can be a daunting thing to think about solving. We made the appointment with all sorts of potential worries, and I was surprised at the level of court...
Michael Galeski
Reviews 1
Spent nearly $11,000 on waterproofing our basement...
Spent nearly $11,000 on waterproofing our basement. First rain we had, flooded the basement again. After weeks of back and fourth trying to get someone to come out and look at the flooding, they decided they needed to add more drainage tile. It has now been over a 40 days since my first call to sche...
antony young
Reviews 1
Very happy with 7 year equipment checkup which fou...
Very happy with 7 year equipment checkup which found issues with my back up sump pump and check valve which was not working properly so recycle from main pump. We replaced both very efficiently and so I decided to upgrade to new Boss 3100 battery and inverter .
The installer was very professional a...
Brian Sloan
Reviews 1
Overall I would say US Waterproofing and team did ...
Overall I would say US Waterproofing and team did an 8 out of 10. We had some unforeseen issues when the work was being performed however US Waterproofing worked with me on correcting the issue. I would recommend them
Josue Hernandez
Reviews 1
US Waterproofing does a great job of communicating...
US Waterproofing does a great job of communicating with you from the time you set an appointment through service delivery. I dreaded getting a quote for some cracks in my foundation, but Matt was very helpful and provided cost effective solutions for my situation. Scheduling and payment were a breez...
Mike Ingram
Reviews 1
After digging out our old sump pump well and insta...
After digging out our old sump pump well and installing a bigger well, we were surprised that they left our finished basement so clean after using the Jack hammer to break the cement floor, taking out the o!d pump and putting in two new ones and replacing the pipes, well done thank you
Josh Houston
Reviews 1
Absolutely brilliant and could not be happier. The...
Absolutely brilliant and could not be happier. The entire experience from start to finish was superb. Greg, our salesman and estimator was a true professional who clearly and obviously knew his stuff and was completely honest and forthcoming.
Everything was very clearly laid out and defined, with...
Ajesh Job
Reviews 1
Stay away from these guys. Over charging and selli...
Stay away from these guys. Over charging and selling junk battery back up systems.
On 10/5/2016 , I spend $ 2838.00 for Zoeller Sump Pump 1/2 HP M98 and a battery operated Sump pump system Boss 3100, which I told had a 4 year warranty. I was told that the battery backup will last unto 24 hours. We ...
Lakita Davis
Reviews 1
The customer service is horrible and it is damn ne...
The customer service is horrible and it is damn near impossible to get them to come back out to repair their mistakes & on top of all that my basement is STILL LEAKING!!!
Doug Reed
Reviews 1
On the plus side, they had good ideas for getting ...
On the plus side, they had good ideas for getting the water away from my house. However, I'm not too happy about the type of sump pumps that they installed. Instead of they tried and true (mostly) pumps with mechanical switches, they installed an electronic system that failed in 3 weeks. Then it too...
Linda Block
Reviews 1
Nightmare scheduling someone to come out and evalu...
Nightmare scheduling someone to come out and evaluate. Made appointment over the phone and estimator never showed. Called and was told I'd have to wait another 3 weeks. Said this was unacceptable. Miraculously, an opening appeared for the following Friday. I then get an email from another estimator...
A Sarno
Reviews 1
My family recently experienced a house fire and af...
My family recently experienced a house fire and after many sleepless nights and endless talks about how Blessed we were to not have had any loss of life just material things we realized that if the fire would have trapped us in our basement we would have no way of getting out. Scary to even think ab...
Demetrius Papson
Reviews 1
The technician came out as scheduled fixed the pro...
The technician came out as scheduled fixed the problem in 2 hours and was done. We have not had any problems since. We are very pleased with results and would call them again if we have any issues in the future.
Dave Lazarus
Reviews 1
Very efficient and knowledgeable. This is the seco...
Very efficient and knowledgeable. This is the second house we have used US Waterproof, and continue to be pleased.
Maggie Bradshaw
Reviews 1
YES! My basement finally no longer gets water. I h...
YES! My basement finally no longer gets water. I had 3 vertical cracks in my basement wall. The gentleman who came to my house was very helpful in explaining my options to fix my leaky basement. I did not feel any pressure at all to go with the company. After getting a couple of estimates, I decided...
Eric Kaplan
Reviews 1
We had a spider crack in our foundation and being ...
We had a spider crack in our foundation and being new homeowners, were very concerned. I placed a call to US waterproofing and booked an appointment for a free quote immediately. Jimmy arrived on time and called on his way to confirm the appointment. He performed his estimate for free and was thorou...
Jeremy Boswell
Reviews 1
The US Waterproofing team was punctual and always ...
The US Waterproofing team was punctual and always on time. Very professional throughout the process and provided a fair quote up front.
Kirk Vukonich
Reviews 1
So far, I just had an on-site review and quote. Pe...
So far, I just had an on-site review and quote. Peter provided the most logical solution to our window well problem to date: brick it up, seal it, and backfill it because it is not required by code. We've had several other providers and city reps out over the years, and no one told us that simple an...
Carol Anderson
Reviews 1
I usually don t give a review right away until I k...
I usually don t give a review right away until I know the work was done right with no problems. I am giving a 4 Star until I m sure it worked.
Bumblebee Queen
Reviews 1
I m very pleased with the work and the people that...
I m very pleased with the work and the people that helped us. We had a crack in our foundation that was no sweat and easy to repair. It was probably an 8ft crack. This company went way above and beyond to fix the repair for a reasonable price. I couldn t be happier. I definitely recommend this compa...
Christine Feliciano
Reviews 1
Great service !
Natasha Gray
Reviews 1
Abe was really helpful. I would recommend this com...
Abe was really helpful. I would recommend this company to anyone. We consulted 5 other companies and Abe with US waterproofing was the only one to go outside and test the foundation and found where all the leaking was coming from. He even found a solution to a leaking problem that was not due to cra...
Justin Saichek
Reviews 1
We hired U.S. Waterproofing to install drain tile ...
We hired U.S. Waterproofing to install drain tile and a sump pump in our basement, to relieve water seepage from hydrostatic pressure. Since the installation it has rained several times and there have been several snow melts, and we have not experienced any seepage. When the rain picks up in the spr...
Brian V
Reviews 1
Very thorough inspection and reasonable recommenda...
Very thorough inspection and reasonable recommendations
judi ferguson
Reviews 1
Don was very helpful in explaining what needed to ...
Don was very helpful in explaining what needed to be done in my basement.
Steve Laker
Reviews 1
The sales person explained all of the cost and con...
The sales person explained all of the cost and contract very well. The repair crew were punctual, efficient and cleaned up the area prior to leaving. The repair crew also informed me of the more extensive repair that was needed and showed me the reason, then explained that it was at no additional co...
T Brown
Reviews 1
Over the years, we have used U.S. Waterproofing (U...
Over the years, we have used U.S. Waterproofing (USW) on several occasions. In every instance, from scheduling a representative to evaluate the problem through project completion, the process was timely, informative, professional and an all around good experience.
The individual projects were wel...
Nancy
Reviews 1
Very professional and problem solved.
Maria Valtierra
Reviews 1
Friendly, professional, knowledgeable representati...
Friendly, professional, knowledgeable representative.
Ronald Catalano
Reviews 1
Their representative was very helpful in accessing...
Their representative was very helpful in accessing the situation, which turned out to be leaky window wells. He ran a hose to the window well to determine how the water was seeping into the basement... through the window. He provided me with a reasonable estimate and was willing to answer any and ...
Collin Waters
Reviews 1
Nick at US Waterproofing was extremely professiona...
Nick at US Waterproofing was extremely professional, helpful, and patient in assisting us with this project. We specifically chose US Waterproofing over their competition - in this case PermaSeal - due to our comfort with Nick over the salesperson at PermaSeal. At no point did we feel pressured. We ...
Mahdi Nazeri
Reviews 1
I wish the customer service people who answer the ...
I wish the customer service people who answer the phone calls have more information about projects so I wouldn t have to wait for two weeks until they come by and tell me my crawl space is not deep enough for their crew to work in. Be aware don t call them if your crawl space is shallower than 30 .
L Wallace
Reviews 1
Had a great experience with US waterproofing . Dav...
Had a great experience with US waterproofing . David our sales rep arrived on time, gave us an estimate for what we needed and in less than a week, we had our missing egress window well cover custom made onsite and installed in less than 15 minutes. Now I have peace of mind that the backyard is safe...
Michael Kucynda
Reviews 1
I am a little on the fence about using them. I rec...
I am a little on the fence about using them. I received a quote and seemed fair but still wanted to get additional quotes and shop around like a consumer looking for a service should do. I received a call back multiple times asking what it would take and what is the price I would like to pay for the...
Donald Scott
Reviews 1
Thanks Ramon Duron for help today. You did a great...
Thanks Ramon Duron for help today. You did a great job and was able to fix the cracks in basement today. Great Customer Focus and service
Jerry Allanach
Reviews 1
Very friendly and professional organization. I cal...
Very friendly and professional organization. I called for a free estimate for a new sump pump and installing a backup as well. I was offered alternatives with pros & cons and the installation was also very friendly and professional. I would highly recommend US Waterproofing.
Beatrice Falco
Reviews 1
Good job .but communications stinks customer servi...
Good job .but communications stinks customer service useless
Jason Rising
Reviews 1
U.S. Waterproofing came out because I have some ya...
U.S. Waterproofing came out because I have some yard drainage issues. After inspecting the area, they determined their services wouldn't work for my problem and gave me some advice on next steps. They clearly explained why their drainage system wouldn't work for me, while other companies were willin...
Dot Smith
Reviews 1
Very professional and willing to respond to questi...
Very professional and willing to respond to questions about the procedure.
Richie Radd
Reviews 1
The cunning salesman they sent to my house for an ...
The cunning salesman they sent to my house for an estimate was Don Berkley. He came to assess my foundation cracks not realizing that I had done my own research on the matter and already knew the full truth about my cracks. He was dramatic, lied about the severity of my issue (i already had 3 people...
Steve Sweetser
Reviews 1
The proof will come with the next heavy rain but t...
The proof will come with the next heavy rain but to this point all went well. Technician arrived early and completed the crawl space crack repair in a timely and proficient manner. So far very pleased.
Amanda Lichtenthal
Reviews 1
Russ and US waterproofing were first class from st...
Russ and US waterproofing were first class from start to finish. He diagnosed my problems and offered suggestions without being to pushy and followed up in the time frame requested. While nothing was purchased in the end I appreciate his feedback and willingness to help immensely. Thank you again Ru...
bruce b
Reviews 1
I was very happy with the service - the installers...
I was very happy with the service - the installers were right on time and very efficient with their work.
Robin Blessent
Reviews 1
I could not believe how fast of a response I recei...
I could not believe how fast of a response I received. Once I reached out online to schedule an estimate within a day I was scheduled and gladly put our deposit down. They came out on the last week in June, and on July 13th they were out fixing my crack! The workers were very professional and they c...
Michael Watson
Reviews 1
Excellent Service ! Very Professional Company, wit...
Excellent Service ! Very Professional Company, with professional staff. ! I was definitely impressed from the initial meeting with the staff for the evaluation and estimate on the recommendations for repairs ! The repairs process was completed as promised. I am a disabled Veteran Thanks for the M...
Donna Linden
Reviews 1
Miguel did an excellent job! He arrived early and...
Miguel did an excellent job! He arrived early and he was very courteous, efficient and professional. We felt confident in his work and he answered any questions we had. We are a repeat customer of US Waterproofing.
Frank Valenti
Reviews 1
Quoted one price and then changed the price. Never...
Quoted one price and then changed the price. Never explained anything in a proper manner.
ken padgitt
Reviews 1
Not the prettiest looking work, but for sure it is...
Not the prettiest looking work, but for sure it is effective. We've had some horrendous storms in recent days with not a drop of leakage.
Linda Illinois
Reviews 1
Hi, I am giving U.S. Waterproofing 5 stars because...
Hi, I am giving U.S. Waterproofing 5 stars because of the excellent quality of their work and the great employees they sent out to do the job. The only problem I experienced, was the wait time on the phone. it was very frustrating to try to get hold of someone. One day I waited a full hour on hold a...
Al Yoshimura
Reviews 1
Great service, excellent salesperson, process was ...
Great service, excellent salesperson, process was smooth.
Grace Lee
Reviews 1
Grace from Glenview,
Grace from Glenview,
I would like to thank you to Ben Shachter for your professional Excellency and honesty.
You not only inspected all the issues of this big building so thoroughly and in timely manner but also provided free advice to resolve our multiple wet basement problems
economically, ...
Cassandra Kyle
Reviews 1
The actual scheduling an apt for an estimate was n...
The actual scheduling an apt for an estimate was not complicated but scheduling an apt to do the work was a tad bit strange, complicated and took a long time. The day the service took place the 2 guys that arrived were friendly and very professional. They did not wear booties is my only complaint....
Graham Dirsmith
Reviews 1
Quality product and customer service you can count...
Quality product and customer service you can count on.
Stanley Henard
Reviews 1
We were very pleased with the service from U.S. Wa...
We were very pleased with the service from U.S. Waterproofing. The appointment was scheduled in only a couple days (no long wait for the appointment), two fellows looked at our problem gave us a price we were happy with and then the work was done just a couple days later (no long wait). The tech a...
Tara Castrejon
Reviews 1
What a wonderful experience, from beginning to end...
What a wonderful experience, from beginning to end. A family run business that actually cares about their customers, and appreciates them! We had basement leaks everywhere and needed a drain tile system. I haven't seen such good customer service in a very long time. Their entire team was thoroug...
judi berliner
Reviews 1
US Waterproofing did a great job sealing cracks an...
US Waterproofing did a great job sealing cracks and leaks in the basement of my older home. They were thorough and were able to make my basement safe from leaks.
Thanks to Greg for all his hard work finding the cause of the seepage problems!
Andrew Heinlein
Reviews 1
Ben S provided a very honest analysis of our water...
Ben S provided a very honest analysis of our water issue. Instead of selling an expensive project he provided some practical solutions for us to try out. Professional and on time. I would recommend.
Shannon Kottke
Reviews 1
We were so impressed with our consultant, John. ...
We were so impressed with our consultant, John. He took the time to help figure out where water was getting in. He s very comprehensive. This company had to refer us elsewhere as our issues are apparently above ground, so I can't comment on the actual work, but we were very appreciative of the...
Skeetgar11
Reviews 1
Very well pleased so far!
david flynn
Reviews 1
The jobs met all my expectations
The jobs met all my expectations
Highly recommend
Kerry Wintering
Reviews 1
This company was great to work with. Scott came ou...
This company was great to work with. Scott came out to our home, took his time completing a thorough inspection.
A plan and estimate were completed on the spot.
The two gentlemen that came to complete the work were on time, kind, professional, and able to answer any questions.
Tera Goldman
Reviews 1
Helpful, on time, and did a great job!
Gregory Johnston
Reviews 1
i highly recommend us waterproofing was able to fi...
i highly recommend us waterproofing was able to find the crack and and seal it up no problem.
Deidre Wesley
Reviews 1
Paul Anderson was prompt and helped me solve the w...
Paul Anderson was prompt and helped me solve the water issues with home. My family has used this company whenever we have waterproofing problems. They have always done an excellent job.
alexa nixon
Reviews 1
I inquired about an exterior foundation crack. The...
I inquired about an exterior foundation crack. The gentleman introduced himself by email ahead of time & gave me updates upon his arrival. When he arrived he was very friendly, took a look at the problem area but turns out it was previously fixed correctly & no new work needed to be done to it at th...
Maryann B
Reviews 1
Thought they were easy to deal with. Did a good jo...
Thought they were easy to deal with. Did a good job. Explained everything they were going to do. Keli in the office was very pleasant and helpful. The guys work really hard to get the job done. I will definitely recommend US Waterproofing and use them again if I had to. Thank you
Sidnei Stifelmann
Reviews 1
David came to my house and performed a thorough ev...
David came to my house and performed a thorough evaluation of the situation. He made a few recommendations to avoid water damage but came to the conclusion that it did not require his services. He was honest and did not try to sell me something I don't need.
Did I say his company did not charge me ...
Kayla Reardon
Reviews 1
Chris come out to give an estimate. Was very helpf...
Chris come out to give an estimate. Was very helpful, and professional.
David Gaenzle
Reviews 1
U.S. Waterproofing
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Steve Missirlian
Reviews 1
My family has worked with U.S. Waterproofing for 2...
My family has worked with U.S. Waterproofing for 20+ years with our own home and multiple investment properties, having used their services for foundation repair, sump pump installation and sealing basement cracks. They have always been quick to send a consultant to our properties to give an assess...
Rob Iacullo
Reviews 1
Great service...George I the salesperson was atten...
Great service...George I the salesperson was attentive to our needs and provided us with the best options for our Sump Pump replacement. The installation was just as good. Professional...clean...done right the first time. You would never know that a sump pump was replaced in a pit in a housing next...
Matt Genenz
Reviews 1
I recently had polyurethane injection done on my c...
I recently had polyurethane injection done on my concrete patio and couldn't be happier. My sales advocate John, explained everything thoroughly and left no doubt he had my best interest in mind, I wasn't just another sale. He was able to get his crew out in a short time and followed up after compl...
Takashi Hara
Reviews 1
very professional and kind person who came to my h...
very professional and kind person who came to my house for repair.
Joe Bush
Reviews 1
I was so impressed with the sales team, how thorou...
I was so impressed with the sales team, how thoroughly everything was explained to me, and how quickly the service team worked. It was a wonderful experience overall I would hire them again.
Steve Adolph
Reviews 1
When your basement floods it is a very stressful t...
When your basement floods it is a very stressful time and I am so grateful that the first phone call I made was to US Waterproofing. Jose came out right away and quickly diagnosed what happened (Sump Pump failure) and then took me through all the options -- Good, Better, Best to fix it. I ended u...
Elaine Rivera
Reviews 1
Your representative , Bob, was backed up with lead...
Your representative , Bob, was backed up with leads due to the record rain. He was very professional, courteous and knowledgeable. That did not stop him from taking time to analyze the issue. He came out, gave us a quote and gave us an estimated date and time that worked perfect for us. The price wa...
ernie soderlund
Reviews 1
From sales to service this company is professional...
From sales to service this company is professional. Couldn't have enjoyed my experience with U.S. Waterproofing anymore. I've used them twice for that reason. Family owned, courteous, and most of all no games!
If your apprehensive about using them don't be. Fair pricing and service techs that get ...
John Romza
Reviews 1
US Waterproofing did a great job for us. Very pro...
US Waterproofing did a great job for us. Very professional, clean and courteous. They addressed all of our concerns and the end result looks like it addresses all of our foundation issues.
Joseph Ramirez
Reviews 1
Dean from US waterproofing was THE BEST. Out of 3 ...
Dean from US waterproofing was THE BEST. Out of 3 companies I contacted not only was he the best price by THOUSANDS of dollars, he was the only rep that actually examined the issue before making a recommendation. The other two companies immediately wanted to install expensive systems that would tear...
Ahmad Kanaan
Reviews 1
Pin point the problem in the basement .Sign the co...
Pin point the problem in the basement .Sign the contract and got the job done and done well. Thank you U>S> water proofing company .You made my day.
Janet Ma'ly
Reviews 1
Correction: They HAD called me back and I had an a...
Correction: They HAD called me back and I had an appointment we'd made on my calendar. I apologize for my mistake.
I called, had to leave a message and never heard from them
From what I've heard they do good work so I'll probably try again.
Douglas Dunmore
Reviews 1
Quick response, professional service and reasonabl...
Quick response, professional service and reasonable fees.
Scott Browdy
Reviews 1
US Waterproofing is a terrible company, a borderli...
US Waterproofing is a terrible company, a borderline scam. When we asked them to come out and give us a quote to extend our sump pump line, they were at the house in short order to collect our check. The work US Waterproofing did was awful, and they left their garbage on the lawn for good measure....
Mises Trejo
Reviews 1
It's my adiary work
Elmer Bartgen
Reviews 1
From a sealed Foundation crack to a new Sump Pump ...
From a sealed Foundation crack to a new Sump Pump operation
US Waterproofing is 10 Stars times a thousand.
-Terry -
Reviews 1
Two 'mystery' cracks: When it rained long and hea...
Two 'mystery' cracks: When it rained long and heavy, puddles appeared in the basement here and there. I was able to identify both, but I could not fix them myself. US Waterproofing came in with their estimate, gave me a veteran discount (thank you), and a few weeks later, both were no longer a pr...
Stephen McLean
Reviews 1
Shawn came to our house after we had been getting ...
Shawn came to our house after we had been getting water in our basement. He was able to figure out quickly that US Waterproofing was not going to be able to help, and if they could, it would be a 50/50 change of working at a high cost. He recommended not to do it. Instead of ending it right there...
KATHY JANESSA
Reviews 1
The fellows who did the installation were very tid...
The fellows who did the installation were very tidy and professional. It was a pleasure having them here all day.
Richard Arenibar
Reviews 1
Very informative with the initial consultation, an...
Very informative with the initial consultation, and no pressure to make any decisions.