0 stars. Have buyers remorse for even having considered doing business with Mattamy. The quality is poor, at best. Mattamy does not follow through with promises made to buyers, do band-aid repairs to appease, believe everything is one of the following: 1) aesthetics only, 2) “within industry standar...
I wish there was a way to post 0 stars here. We have bought homes from other builders such as Great Gulf who have phenomenal customer service and professionalism. Mattamy on the other hand is far from professional and does not concern themselves with customer care. It started with first incorrectly ...
Worst company Ive ever had to deal with. I could never recommend them to anyone. Bouncy floors, cracks, missing paint, missing bricks. Its been 6 months since Ive moved in and barely any work has been done to remedy my problems.
No AC at Lago (humber bay shores) for the 4th year in a row in a brand new condominium.
Over 500 residential units suffering as a result of mattamy's incompetence.
Take ownership and fix your broken system so we can all get on with our lives.
I don't know how they get the title " BUILDER OF THE YEAR " when they can't fix leak for over 2 years now. Buyers be aware don't buy from Mattamy. After 2 years they telling me they have nothing to do with that because last time when it leak we had the ice storm and I have to clean the ic...
Irresponsible customer care. Lower quality of service. Not recommend for newhome buyers.
I bought the house from them. After a year AC stoped working. Talked to them and they said the warranty is over when no one will use AC in winter. Technically should be under warranty. Another owner have same problem. Leaky condenser. Guess what they used the cheep condencer so it will brake down af...
in regards to your MILTON SALES OFFICE (Derry)
I would give 0 stars if I could.
My family has been a long buyer of Mattamy homes. Over the years, we have seen the quality of their homes go down. Recently I had the "honour" to witness corruption and sheer stupidness at their Milton Sales Office...
Doing touchups and warranty repairs with Mattamy has been the most frustrating experience I've ever had with any builder. They drag things on and on, literally one baby step at a time. We send them the items that needs to be fixed, first time the guy comes and they can't repair anything as he's not ...
They don't have an ear to listen to customer complaint.
I'm in the downsview district and it is as bad as anyone else. Try multiple emails and phone contact with them to non-responsive answers. Been to their warranty office and all I get is broken promises and not understanding the needs of the consumer. All this is a big company cheating on their missio...
Once Mattamy homes gets your deposits and secures the sale all customer service goes down the drain. Lori from the Warranty office is a real piece of work. They don't take any blame when they drop the ball with clear evidence in black and white . There isn't a thing called common courtesy or an apol...
I was supposed to purchase a house in calgary mattamy homes by city scape 3months ago and i already put a deposit on it. Unfortunately because of financial reason i was not approved by the bank so we signed the form for the refund of the deposit. The agreement says that the money will be refunded w...