We have just bought our second Honda through Lee at Trident and as before the response and service from Lee and the rest of the team was very friendly and professional. Would certainly recommend Trident all.
How many car dealers would you deliberately travel for an hour go back to next time you want to buy a car? I did just that. Superbly professional and a real pleasure to deal with - something I've never thought of any other car dealer I've dealt with. Only reason I haven't been back for a while was t...
Very disappointing and poorservice. All verbal promises but lack fulfilment.
Even after requesting for several times they still managed to avoid doing a complete quality job.
Very polite when asking for money for the job but incomplete execution and unprofessional.
Lastly they have a don't ...
I d just like to take this opportunity to thank Mike at Trident Honda for helping my father with the purchase of a new Honda Jazz. Although a daunting experience for most people when buying a new car after some 20yrs + since buying his old one, he made the whole experience easy from start to finish ...
Third visit to Trident and Third Honda purchased today- Truly amazing cars - Purchase made smooth and Seamless by the Personal attention of Lee in Sales . Covered every aspect .
His eye for detail & Customer Care ,makes the Purchase even more of an enjoyable Exsperiance
Well done & Keep Up the goo...
Was seeking a new car and visited numerous garages and manufactures in the Staines area none of whom were very helpful - Trident Honda were the exception and 5 stars out of 5 doesn't do their service justice!!
Everyone at the garage was very informative, helpful and extremely polite without being...
Great dealership, if you are looking for a Honda I can recommend Trident in Ottershaw with confidence
Brilliant staff . Everyone so helpful and not pushy. Many thanks Lee
Perfect service at Trident Honda. Lee on Sales took time to understand fully our requirements. Information given on our new car purchase was very clear and straightforward. (Including today's handover!). Excellent service all round. Looking forward to our new Honda driving experience. Thank you for...
As expected. Great service at a reasonable price. Always helpful. Nice selection of cars.
We bought a Honda Jazz yesterday from Trident and dealt with Lee.
It is the 5th Honda we have bought from Lee at Trident and judging by this experience we will continue to buy our future cars from him. Lee is knowledgeable and friendly and always puts the customer first.Such a great experience.
My favourite Honda dealership. Everyone is so kind and dealers are very knowledgeable.
Never disappointed with the level of customer service I receive from the whole team.
Have just picked up my brand new Honda Jazz. Fantastic customer service from Lee .. I like him cos he wears crazy socks!
Seriously though he's a great salesman .. not at all pushy. Explains everything well and gives you plenty of his time.
This is my first Honda but I feel very confident in ...
Really pleased with our new CRV Hybrid. Many thanks Lee for all your help once again and Howard also on the finance side. Marvellous service, as always. Len and Lesley Speller
No pushy salesman just a very pleasant Sales Executive
My wife and I bought a new Honda CR-V from this dealership this week and we really could not have been happier with the service we received. We were dealt with by Lee Waddington (Sales Executive) and Howard Joffe (Business Manager) and quite frankly, their approach could not have been better. Fro...
Picked up my Honda l.5 Jazz sport Nav last Friday. This is the third car I have bought from this dealership. Good service - as always - from Lee and Howard. Thanks fellows. Will certainly come back to you again when looking for a new car.
Very friendly and helpful staff. Especial thanks to Lee and Howard for all their help and explanations. We have purchased from Trident before and find both the sales and after sales team to be excellent. Will continue to use them.
Glynn is a credit to the garage. His approach, communication, understanding, efficiency and professionalism was very much appreciated.
Without doubt we would recommend Honda Trident and Glynn.
Thanks again
Fantastic After service which is why I always buy my car from Honda Ottershaw
I live in Sheffield and purchased my Honda Civic EX Sport line online. The process was supportive and seamless throughout ably assisted by Mike Emery and Howard Joffe. Car was delivered direct to my door as promised and on time. Great price, great package and great service. Highly recommended.
Generally Trident Honda is second to none for service. However, I have a water leak problem and I am being back peddled as to whether it can be fixed under warranty. So the jury is out until I know more. I just paid to extend the warranty too. The carpet in the cabin is soaking wet and the wheel we...
This is the best dealership I have ever been to. They listened to my needs as being in a wheelchair can sometimes limit your options, they showed me around the cars and allowed me to test drive with my partner. The left us to talk and play with the cars and even showed us the model we liked in diff...
New cars, second hand cars, quite nice facility, servise are expensive.
We have bought our last 3 cars with trident Honda on each occasion we have chosen lee Waddington as our salesmen for very good reason we trust his judgement on what product best suits our needs and is a pleasure to deal with I would recommend trident and in particular lee to anyone
The work has now been done and all covered under warranty. Let's hope I can now enjoy my car for many more years.
All I would say is that if the information about the support Trident would give you as a customer with a warranty claim was explained fully to start with, 5 stars would have been give...
Time to replace the family workhorse. The ever reliable Honda CRV. We got a really great deal from Trident Honda including an excellent trade in. Excellent service. Thank you! William and Sarah
Having had back issues with my Civic due to the bucket seats. I messaged Lee Waddington regarding what other models would be better, he advised a Jazz Crosstar, arranged a test drive and decision made and new car purchased. As always Lee was knowledgeable and professional at all times. Howard Joffe...
Excellent dealership They picked me up and dropped me back to work.
Honda Trident Ottershaw is a brilliant dealership with friendly and professional staff. We have been Trident's customer for many years and recently bought the new Honda CRV. As always excellent service and advise thanks to Lee and Howard .
Great experience . Well done Trident!!!!
Brand new showroom modern & professional. Very knowledgeable team with many years of great customer service.
Great friendly service. I had my MOT done, while-u-wait, with coffee and chocolate cookies. I always feel safe in my car, with any work done. Reasonably priced too.
If there was a 10 star rating here I would give it and that's how highly I recommend this dealership.
I spoke to Mike first and he came across as a very friendly and down to earth guy, over email he was quick to reply and very helpful. Upon arriving and meeting for the first time I can say that h...
Very friendly and helpful service desk, will be coming back.
Good garage for Honda. I've been using for years and had no issues
Mike Emery at Trident Honda Ottershaw showed great patience and knowledge, in a warm and engaging way, in handling my purchase. I was very happy with the deal which involved a trade-in and the purchase of the demonstration CRV which had so impressed me on a trial outing.
Excellent service at Trident Honda from Mike Emery, especially as we were about to go into lockdown again and everyone was very busy. However we did manage to pick up our new car and we are delighted with our Jazz Cross Star
Over many years I have found Trident Honda service to be excellent and now, in the purchase of yet another vehicle from them via Lee Waddington, I was completely satisfied.
It was time to update our Honda. We have used Trident Honda for some years and have been impressed with them. Lee and Howard took care of us through the whole process. Their approach is very friendly but also professional. Would highly recommend Trident Honda both for buying and servicing your car....
I have had dealings with Trident for many years now and the staff have, without exception, always been friendly, polite and thoroughly professional.
Great service. Fair part ex price and 1 year warranty on used cars.
This is the 3rd time we have bought a car from Lee and as always he looked after us very well and made sure we got the car we were looking for,not only that we saw a car that would suit our friends and gave them a call and they came and met Lee and they also bought a car.if you are looking for a car...
James and his team are very professional from start to sales completion and would highly recommend, they are genuinely good at there job and will go above and beyond to suit all your needs.
Very disappointed with sloppy workmanship on a warranty repair.
I bought a new CRV this week. Excellent service from first to last from Lee W. Very clear, a good listener and a good communicator. Thankyou.
First visited Trident in early 2020 for test drive of CRV Hybrid. Lee W, the Sales Executive, was helpful & very informative. I postponed purchase at that time but Lee remained positive and offered further help if I decided to resume my search. In September I came back and concluded the purchase. Ke...
Fantastic garage! My wife purchased her new (second hand) car from here, and we were both delighted with how friendly and professional the staff at this garage were.
They made the whole processes extremely simple and stress free. At no point did we feel under pressure to do or buy anything that w...
Poor took my car for service they found a fault I didn't know I had took back for this obviously more money and now my electric window doesn't open! So have to return again! At my cost
Booked my car in for service. Lovely staff and dropped home very quickly
Car Service and MOT. We have nearly always bought our cars from Trident. Good service both before and after purchasing.
Just purchased a Civic from Trident. Top marks to Lee Waddington, treated me with lots of respect, very knowledgeable and made the car buying experience a pleasure. Exactly what you want from a car dealership.
i visited trident honda at ottershaw to just have a look & was pleasantly greeted by sales executive glenn wallis well to cut a long story short lovely guy made me feel relaxed & welcome no sales pitch just honest info & help, we got a lovely new honda a great deal !! " i know some of you are saying...
Always good. Friendly efficient an very understanding. Thank you.
I bought a Honda approved vehicle in February 2020 from Trident Honda. The buying experience was good, but as time has gone on I have some serious issues with the outcomes!
The car was just what I was looking for and being an 'Approved vehicle' it seemed, on the face of it , to be fine. I made the...
I recently bought a new Honda Civic IDTEC Ex, the first Honda I have owned. Apart from being extremely happy with the car, I was very happy with the service provided by Trident Honda (Ottershaw) in particular Lee Waddington, who went out of his way to make the sale as simple and as enjoyable as poss...
Have dealt with same parts manager on several occasions now. He knows his stuff and has been extremely helpful and plesent to deal with.
Very helpful staff all with good knowledge of the various cars on sake
Fantastic garage. Staff always friend. Easy to get petrol and staff in shop great. Manager always smiling. Having work done in dealership but nothing to much trouble. Great experience. Well done Trident.
Took my car in for a recall, very good service and lovely staff, almost tempted to buy another car there!
I would recommend Trident garage to all. I have just bought a secondhand car from this garage and I was treated as though I was buying a new car. My experience was first class. I strongly recommend them. Thank you to Mike Emery for a great little car.
Reasonable service prices and options for while you wait or pick up and drop off
Gave our car for CVT and wanted replacement of four tyres. Confirmed over telephone if they had 4 tyres and were reassured they had. On the day of service they called and told four tyres not available but only two. Just waste of our time.
We had always full service from Honda last two services we...
Visited Trident Honda Ottershaw today, because my CRV had a rattle on the drivers side. I phoned at 11:45am and asked if there was any chance of them seeing me at 12:30pm since I was passing. They agreed. I arrived, gave them the keys and they got on with looking for the source of the noise. After 5...
Very happy with the service I received from James at the service desk. Even though they were busy, they still managed to have a look at my car and fix the problem. All staff were pleasant . I bought my Honda from there, despite having a local Honda near me, and have always returned there as service ...
I have been served for a number of years at Trident Ottershaw Garage for all of my cars from Austin s to now Hondas.
The service by Howard and Lee is second to none, nothing is too much trouble, honest fair trading. I hope to be able to continue to be served by them for many more years
Lee Waddington is a star Sales Executive at Trident. Product knowledge, efficiency and professionalism were very much appreciated.
Excellent customer service, highly recommend
I usually go by reviews and so writing one here to help others like me. I was looking to buy a new car for atleast two months now. I have test driven many cars but was not very sure.
Last week wen to Honda, had no appointment, went straight in, it w...
We have just bought a Honda CRV from Trident. Lee Waddington took a lot of trouble making sure we got the right vehicle for our needs and was really helpful throughout the transaction. We are delighted with the car. Thank you Lee
Car parts section was needed. Very friendly chap that help me to get my lock bolt, trying almost all the master ones, as I bought a second hand (in other place) and came without it, and without the code in the book.
JUST PURCHASED AN HRV FROM YOU GUYS...... YOUR SALES EXCECUTIVE LEE WADDINGTON WAS A JOY TO LIASE WITH.....HE WAS THOUGHTFUL, THOROUGH, DID ALL HE COULD TO HELP US WITH THE PURCHASE AND WAS NEVER ONCE PUSHY IN ANY WAY. A TRULY LOVELY EXPERIENCE .
AND ON TOP OF THAT A GREAT CAR....MR HONDA WOULD BE ...
Lee made buying our car very easy, his friendly helpful manner will have us returning in the future.
An excellent dealership with good staff and brilliant customer service. I always use them to service and repair my vehicle as they are quick and efficient. 5 star service all round.
It was a pleasure to deal with Mike Emery. Trident gave me all the time I needed and could not have been more helpful.
R. Stacey.
Can t fault the service from everyone at Trident Honda, I wouldn t go anywhere else... the whole team are so helpful, friendly and polite. A special thanks to Lee, having ordered two Type R s through lee and each time has been absolutely faultless from start to finish. Overall a great guy to deal wi...