Usk Veterinary Centre Review

Really excellent veterinary practice. Very knowledgeable team with all the facilities needed to handle routine and emergency care. They are also really kind and supportive and take time to make pets and owners feel at ease.

We have taken all our cats here for 30 years and always had the highest professional service and they have shown a very caring attitude. Thank you to all the staff.

Always helpful! They even weighed my boy despite a pandemic.

Been twice as a visitor and both experiences have been lovely. Happy vet happy pet

Friendly helpful staff, able to see my dog at short notice.
Observing COVID-19 rules to make owners and staff safe.
Examination carried out by the staff in a separate area after a handover of symptoms and concerns for your animal. Great vets who seem to care about both animal and owner!

Great Veterinary centre. The staff are great and really care about the animals unlike some places.

It is a vet's, and they are friendly and helpful advice!

During Covid you will have to wait outside and consult times are a bit longer than usual. Thorough and incredibly pleasant throughout though and would recommend.

Did a very good job, neutered my son's cat. No more little kittens now.

Superb vetenary practice!

The cat's eye was literally popping out of its head. We assumed she'd lose it, but after a good consultation and an experienced and pragmatic approach you wouldn't know she'd ever had anything wrong with her...!!!

Will never take my pets to this vet! Took my french bulldog in because he had an ulcer in his eye and the lady that worked there didnt offer antibiotics nothing just wanted to take the eye out said it was to badly infected. So i decided to take my dog to a different vet and thay offered him antibiotics to which hes been on the last couple of days, taken him for a further appointment and thay happy with the results! The eye is going back to normal. Now if i had listened to the lady in usk vets my dog would have lost one eye! Poor service!! If u take your pet to this vet and u get bad news always get a second opinion guys because this vet dont always get it right! Wont be recommending this vet at all..

Service faultless extremely professional, from the front desk to the vet all superb

Great veterinary practice with friendly and knowledgeable staff

Although I had to say goodbye to my old friend who had reach the grand age of 32 both the receptionist and the vet made an extremely traumatic event one of compassion, respect and empathy. Not once did I feel that money was paramount genuine concern for both my pony andI was the order of the day. I REALLY CANNOT THANK THEM ENOUGH. I COULD NOT HAVE WISH FOR A MORE FITTING FAREWELL FOR MY MARE. A MONTH ON AND I AM STILL TEARFUL BUT VERY THANKFUL FOR THE SERVICE PROVIDED BY USK VETS. YOU ARE THE VERY BEST THANK YOU!

Got to be the best vet's in South Wales. More to other vets a few times. Alway end up back at Usk. Only vets I will use now.

Great service and advice from caring professionals.

Very caring vet and nurse lovely at a very stressful time

As good as any veterinary practice and plenty of parking spaces

Very good with verbal and written advice on arrival

Book a head. Was greeted nicely and took their time to get my dog settled down before a he got checked up. Very friendly staff all the way around.

Vets handling it well still looking after pets brilliantly

absolutely fantastic.
with a very poorly dog and 2 week old puppies i called the out of hours vet at 7am. we arranged to meet at the surgery. we were there, with the vet and diagnosed and dog admitted by 7.30am. how could you possibly fault that? she was on the mend, sent home with all the medication needed back home to her puppies by 1pm.
it could have been extremely serious had not the vet been on the ball and immediately knew the course of action to take.
i only have great things to say about all of the staff here. they are amazing. thank you.

Excellent customer service even in these tough times. Its obviously a business but there is a genuine empathy for animals and owners alike

The vets are always so understanding, they are NOT cold and uncaring, they really put our minds at rest, nice, friendly and supportive.

Friendly staff who know what they are up to. Always get a coffee when I'm waiting. I've only ever taken farm animals here not pets but I imagine they are just as good with cats and dogs etc.

Usk Veterinary Centre will have you starve your dog and insist you drop him off before 9am, they will then lock him in a cage all day (even after being told he is never away from me and is never locked up) and do nothing, I only know this because I rang at 4.30pm after not hearing from them all day. I am aware emergencies happen and had I been kept informed would have brought him home and re-booked for another day. They were also willing to give a general after 5pm and still discharge the same day, when my dog had already been stressed all day. I obviously had a few words and went and got Gumby and will be finding a new vets who don't increase an animals stress!! I brought home that day a stressed, thirsty, hungry dog who was also bursting for the loo. This practice sees pound signs and profit margins not a loved animal. I had no phone call the day my dog was under there so called care but had 8 missed calls the next day after I had made a fuss, I will be adding harassment to my RCVS complaint.

Very well organised and the vet put the dog Daisy at ease with his manor. He was very informative and helped to put us at ease also. Thank you, Mary/ Paul.

Recommended to me for my cat by a lady from the cat shelter charity

Very clean, very friendly and very compassionate staff. Best practice I've ever been to!

Very caring place, they saw us immediately and were very friendly.

So massively impressed. High level of professionalism. We have left another vet to come here and have been incredibly impressed since.