chi liu

Review of Trident Honda

If there was a 10 star rating here I would give it...

If there was a 10 star rating here I would give it and that's how highly I recommend this dealership.

I spoke to Mike first and he came across as a very friendly and down to earth guy, over email he was quick to reply and very helpful. Upon arriving and meeting for the first time I can say that he was very polite and friendly guy. Offered us tea and coffee and a brief discussion about the car we travelled a long way to see. He then took us for a long test drive (not a 5 min round the corner job!) and the car was immaculate as described.

When we got back to the dealership we were introduced to Howard who helped to explain the various ways we could fund the car. He left no stone unturned and did everything to make sure we understood the policies, he was patient and tried to get us the best deal possible. I must admit that when buying a car this would be the make or break stage, but Howard didn't make us uncomfortable in anyway and never pushed anything on us. He just explained things and helped us to work out possible options.

Anyway, we were't disappointed with the entire experience and felt the drive to the dealership was worthwhile!

I can also add that the after sales care was excellent! we had found some interior cosmetic damage to the car that no one not even himself would have noticed but it was blatantly caused by the previous owner. Without hesitation Mike offered to fix it.

We've visited a few dealerships and Trident comes across as a very friendly, family oriented environment filled with caring, professional and experienced staff, who knows that honesty, straight forward and courtesy is the way to win over customers. If you're after a Honda then I would check Trident out first.

Well done!