The Keller Pointe

4.2 · 189 reviews
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Justin _
Reviews 1
2020-12-05 14:12

I have been a member of the Keller Pointe since mo...

I have been a member of the Keller Pointe since moving to Keller, but won't renew my family membership when it expires.

Went to play basketball with my family yesterday and we were playing for a half hour when someone came in and told us we had to leave because we weren't wearing gloves. We were ...

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Red Bean Ice Cream
Reviews 1
2020-12-01 00:13

Cancelling my membership of over 13 years because ...

Cancelling my membership of over 13 years because I would rather swim somewhere that does NOT put extremist right wing propaganda on nearly every television in the gym.

You just don t make your customers feel welcome when you have 50 screens with people saying that their existence is a threat to ...

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mike brown
Reviews 1
2020-11-20 21:25

Restrooms are kept clean. Free swim time in the po...

Restrooms are kept clean. Free swim time in the pool lanes is tricky, but there are always lots of kids and families making use of the other water park features. The weight lifting area can get pretty busy, but there is a machine for every muscle group, dumbbells, benches and squat racks.

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Austin Lindquist
Reviews 1
2020-11-20 10:18

Really nice facility, both inside and out. The bui...

Really nice facility, both inside and out. The building itself is great: always kept really clean, they have great high quality equipment (and a variety of said equipment) to use, an inside running track, both an inside and an outside pool, WiFi, basketball courts that can be used as a multi-use fac...

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Barbara Blackard
Reviews 1
2020-11-19 15:06

We went to the Keller Pointe for the first time ev...

We went to the Keller Pointe for the first time ever yesterday. It is a nice place, but the lifeguards are not the most pleasant people. My husband, 6 year and myself went to the outdoor slides and rode it down about 20 times. We went and go into the pool to relax a little (tired from all the steps)...

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Tiscia OBrien
Reviews 1
2020-11-18 13:40

After reading many reviews, I find it interesting...

After reading many reviews, I find it interesting that the owner responds to almost all positive reviews but rarely any negative reviews. I think this says it all. Based on the owner's obvious lack of accountability and efforts to remedy issues, I will not be taking my child there tomorrow as I ha...

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Wesley
Reviews 1
2020-10-22 20:17

Edit: I was a member for over ten years. I finally...

Edit: I was a member for over ten years. I finally got tired of the weekend birthday party crowds, the muscle heads dropping weights and breaking equipment, and the brain-dead Conservatives with their Fox "News" and One America lies. Most of the time, the earnest staff was too busy to change the cha...

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Lacie Buckwild
Reviews 1
2020-09-26 17:12

What kind of establishment forces young kids to wa...

What kind of establishment forces young kids to walk all the way up a winding flight of stairs and wait in line only to be told they're too short to ride a water slide??????? Literally every other water park or theme park has a sign showing how tall you have to be to ride a ride located at the entra...

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Tim Byrns
Reviews 1
2020-09-10 08:04

Great place for families to workout and swim! Outd...

Great place for families to workout and swim! Outdoor pool area is fantastic. They also put on great seasonal events (doggie dunk, pumpkin splash, and more). They just added a treadmill wall for rock climbers that's great for cardio. I wish their workout area was larger as it can get crowded at peak...

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Chastity Frazier
Reviews 1
2020-08-24 15:14

I agree with Josh, this establishment is a JOKE. I...

I agree with Josh, this establishment is a JOKE. I took my child here not too long ago and I witnessed a female member of management yelling at the lifeguards. The lifeguards also looked worn out while they were guarding and it made me uneasy, probably due to them not getting any breaks after workin...

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Jack Gorman
Reviews 1
2020-08-18 08:13

Wonderful facility! I have enjoyed working out her...

Wonderful facility! I have enjoyed working out here for years, enjoyed it so much I decided to get a job here and have loved every second of it! My co-workers are AWESOME and our Supervisors put the "super" in SUPERB! Truly the best place to get a summer job!

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Kirstin C
Reviews 1
2020-08-17 06:50

We ve been members for about a year and a half now...

We ve been members for about a year and a half now. It s a great, clean gym. We regularly use the daycare and it s excellent. I ve also noticed low staff turnover which is always a good sign. We just finished a swim lesson course and will sign up for another before the summer is over. The swim instr...

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paul littlejohn
Reviews 1
2020-08-03 21:28

I've been a gym member for almost 2 yrs now and th...

I've been a gym member for almost 2 yrs now and this is my last. The problem is that they schedule events here, especially during the summer, for non-gym related activities. This week the entire parking lot and driveway was shut down for quite a while because two huge busses pulled up to the front...

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Emily Hertz
Reviews 1
2020-08-01 09:54

Today was the second time I have had an issue with...

Today was the second time I have had an issue with this facility. First, I had to call them when I realized that they stopped charging my card for my monthly family membership, then today, I tried to login to my account it said I was an unactive user. I updated my card information with them on Nov...

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Angelina Alvarez
Reviews 1
2020-07-26 15:25

I brought my daughter and her friend here to go sw...

I brought my daughter and her friend here to go swim indoor. We are not Keller residents and called before coming to get information on what to do at the front desk. The person (Gabriel) I believe was the one who took my call was very helpful and answered my questions. So later that night we arrived...

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J. N.
Reviews 1
2020-07-19 23:24

The treadmills in the gym all make a deafening whi...

The treadmills in the gym all make a deafening whining sound lately that's so loud it gives me a headache. I have to wear headphones and ear plugs just to use them. It's so loud that I feel like I'm risking hearing damage, either by simply gritting my teeth and bearing it or by drowning it out with ...

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robert44c5
Reviews 1
2020-07-16 20:06

All of the staff are very well mannered and treat ...

All of the staff are very well mannered and treat the kids very well. The management of the staff and program is exceptional. It s kids, so there is always a situation or something to deal with. Jennifer oaks handles each situation w care and respect for the child and parent. Safety and Security...

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Kim Wantmore
Reviews 1
2020-07-14 22:26

The place thinks they are better than they are.. t...

The place thinks they are better than they are.. the new equipment that was brought in to replace equipment that worked well.. is the pits.
The people who make decisions DO NOT work out or have a clue what lifters want.. the place is so cold that everyone s muscles are tense and risking injury.. th...

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Natalie Gerhard
Reviews 1
2020-06-26 05:29

A really nice facility. It's nice having the indoo...

A really nice facility. It's nice having the indoor pool for days when you don't want to be out in the sun all day. The lifeguards are really attentive and are always completely focused on watching the pool. The gym is maintained nicely with plenty of equipment and the indoor track is perfect for ho...

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Edwin Gaitan
Reviews 1
2020-06-24 15:21

Wonderful recreational facility for the entire fam...

Wonderful recreational facility for the entire family. Premises have been upgraded and the service is truly unparalleled.

Wished the shower stalls would be upgraded to dual handles which could enable a person to select water temperature at will; a one push button seems soooo archaic and imposing ...

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Maria Ortiz
Reviews 1
2020-06-22 01:35

EDIT: What a disgusting response! One of your work...

EDIT: What a disgusting response! One of your workers bad habits is impacting the health of your customers and all you can say is "sorry, we're only human after all :)"? My nieces will miss the outdoor pool in the summer, but I can't bring myself to support a business that should be all about wellne...

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K. W. Matthews
Reviews 1
2020-06-19 01:33

I was really frustrated with the gyms in the area....

I was really frustrated with the gyms in the area. They didn't have enough squat racks, they were filthy, or they just cost way too much. TKP doesn't seem to have these problems. The gym is clean, people actually wipe down equipment (there are plenty of cleaning stations, making it super easy), and ...

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L Smith
Reviews 1
2020-06-17 15:47

Its a family place so expect kids (and Im not sure...

Its a family place so expect kids (and Im not sure why this wouldn't be obvious to anyone interested in joining). We have been members for years. One drawback is the lack of workout towels with membership renewal - they used to provide them free daily, and that was before they raised the prices. Im ...

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Keri Spillman
Reviews 1
2020-06-10 07:02

**Edit: the assistant aquatics director reached ou...

**Edit: the assistant aquatics director reached out to me and did advocate for my children to give them a better experience. We are pleased with the improvements made and we hope to continue to have a positive learning environment for our children s swim lessons from here forward.**

We joined The...

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josh davis
Reviews 1
2020-06-05 13:42

I coach a seven on seven football team and I took ...

I coach a seven on seven football team and I took four of my players there for some conditioning workouts. 7th and 8th graders. While we were using about 20 square feet of their gym an employee came and told us that we had to leave and personal training was not allowed. We were not in the way and we...

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