I brought my daughter and her friend here to go sw...

I brought my daughter and her friend here to go swim indoor. We are not Keller residents and called before coming to get information on what to do at the front desk. The person (Gabriel) I believe was the one who took my call was very helpful and answered my questions. So later that night we arrived around 6:10pm and waited in line to be helped. A man ( I didn't not ask or see his name) he had an English accent though helped us, but I told him it is our first time here and I am not a resident in Keller and that I needed to check in. He asked my name, and said "okay you are checked in! I asked isn't there papers or other information that you need and I need to pay? Right? He said "um yeah, how are you paying? I said " cash"! He then said" oh, I don't have a cash drawer here, you need to go over there! So I did, and waited and the second guy that was going to helped me stated " oh, I don't have a cash drawer, you need to go over there! So impatiently I did so. The man Gabriel was apologetic and said that their computers were having problems at the moment. Meanwhile while I was waiting, the first man with the English accent was just standing there dancing to the background music and not doing anything. He could have checked me out the whole time. By the time everything was said and done the time was 6:40pm. I don't think I will be coming back. As nice as the facility is, it is not worth being bounced around. They did tell me that they were not going to charge me the non resident fee as an apology, which was nice, but I wasn't even swimming, just the two girls were. So yeah, that is my experience that happened to me.