I have been trying to talk to someone via phone or email for 2 weeks now. STOP USING COVID as an excuse for your substandard customer service. Your customers spend thousands of dollars on your products, the least you can do is answer them. Answering phone calls and emails can be done easily from hom...
I couldn't find what a mountain bike was looking for for my wife. Total disappointment
These bikes are too fast!!! Next time make them slower please.
Shipped apparel that smelled strongly of mildew, as if it had been improperly stored in a damp cellar. Did not respond to complaint sent by email.
#iamspecialized
Love The Levo
Swiss Engineering
Specialized is Latin for Grotesque Diarrhea. They like to sue and make mediocre bikes.
Last time I visited "SPECIALIZED BICYCLES" millennium and no museum existed. I had heard of it from Ric Paul whom had recently visited SPECIALIZED BICYCLES & showed me a picture & wanted confirmation of person in photo.
Great experience. Wish we can actually get a guided tour of the place and how it s made or the wind tunnel. But oh well. The museum is small but worth a stop if you are driving up or the down the coast and you own a specialized bicycle.
Wiggle bikes has won my heart. I've been going here for about two years and have always had a great experience. I trust them and they have done an excellent job keeping my bike ship-shape.
I purchased two seats to the tune of $325, after not receiving them two weeks later I called half a dozen times but no one ever answers or calls you back. So I tried to email them, I got a response three days later with the tracking number which I already had but the items were never actually shippe...
I've owned multiple Specialized bikes, all of them engineered and built in such a way that they are the envy of the world. Non-cyclists may well not get it, but we're lucky to have this outstanding brand with such global notoriety and respect based right here in California.
I purchased over $10K in Specialized bikes and now they won't even honor their customer service and won't even give me information on parts compatability or anything.
I feel like I was robbed since I paid a premium for a bike from a supposedly good company with good service. Instead I have no se...
Great bikes designed by bike riders. If your work at a shop and get the opportunity to attend SBCU you'll come home with a big smile and a full brain!
mein "fatboy chopper" bj 2007, purchased 2.7.2009 in potsdam / brandenburg, germany, schlaatz vegas 2.2.2018
Literally every time I tried to call them or email them I never get an answer or replied to....
My card information was stolen and someone ordered something from this company online and I noticed and called them up to see if they would cancel the order (that happened 3 days ago) so its not shipped out yet. (they wouldnt loose anything) they wouldnt even look it up I gave the amount $140.09 pur...
I have had the worst service with Specialized Rider Care support. Submitted an warranty request about 10 days ago and still no response.
I tried to buy a bike, but the place is closed. How can I to buy ?
The bike tracks they have around there buildings r crazy cool an nice place they also have a bike museum in the front lobby
Bought a $6000 bike. Came with a proprietary fork which died after a few hundred miles, and a proprietary crown race that made it impossible to replace the fork. Specialized support recommended I buy a new bike. Avoid this brand at all costs.