Sansum Clinic

3.3 · 54 reviews
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Matthew Kaddatz
Reviews 1
2020-09-24 14:35

I called to get an explanation of my bill however ...

I called to get an explanation of my bill however the billing rep said they were not able to speak to the charges because the doctor puts them in. They said I should write in. I then wrote in asking for an explanation of my bill. Rather than writing me back, they sent me to collections. I don't ...

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julie colyer
Reviews 1
2020-09-23 10:43

After a 3 and a half hour visit to Sansum Urgent C...

After a 3 and a half hour visit to Sansum Urgent Care, I've come to the conclusion my dogs receive better quality care and treatment at their vet. I am suffering from lumbar back pain radiating down my leg to my foot. Lying down has been impossible the last three nights. The staff from beginning to ...

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Cynthia Ebejer
Reviews 1
2020-08-08 06:21

This is my second time at Sansum Urgent Care.

This is my second time at Sansum Urgent Care.
It s very efficient and staff is very good and well trained.
I see with some of the lesser reviews people complain about waiting. That s to be expected.
They have a real time graph on their google page that shows how currently busy they are. Today I w...

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Maria Santos
Reviews 1
2020-08-06 06:52

Really bad experience with the guy at the front de...

Really bad experience with the guy at the front desk was so rude and he thought I don't have enough money to pay for the service, just want to let you know I have money to pay forr the urgent CARE services and pay for your laughing too.
It's not my fault that you have to work on Sundays.
Sorry.
B...

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Erica Morales
Reviews 1
2020-08-02 04:19

Today, I received the worst customer service ever ...

Today, I received the worst customer service ever by the Medical Service Coordinators at Urgent Care! I suffer from migraines and today I had one of the worst ones I have ever experienced.
I checked in at 10:45 and was waiting to get my vitals checked, and waited for an hour and 15 minutes and stil...

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Andrey Antipov
Reviews 1
2020-07-13 21:37

This is a professional clinic, you get help here. ...

This is a professional clinic, you get help here. The syringes are sterilized, all the tests taken quickly and the specialists are available. There is a line, and you might need to wait long, but when nothing else works you go here.

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Michelle michelledias
Reviews 1
2020-07-08 00:54

The appointment was fine.. everything went well, b...

The appointment was fine.. everything went well, but they messed up with my address and I never got my bill. They sent me to collections without a warning, or let me know I had an open bill with them. This is ridiculous!!!! Worse experience ever, since was my first time going to collections. I never...

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Marlene Roberts
Reviews 1
2020-07-07 15:30

I ve known physicians at Sansum Clinic to be the b...

I ve known physicians at Sansum Clinic to be the best
I once cared For an elder who was a member of sand some clinic every time I brought her to the clinic she was given best practice medicine with tender caring support and follow up

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Elsie German
Reviews 1
2020-07-06 06:01

Went to this urgent care today, waiting time took ...

Went to this urgent care today, waiting time took so long but I am not going to use that as a reason to give a very low rating. Dr. Tom G. is a wonderful doctor! Thank you, Dr. Tom G. for dealing with my bloody nose. The reason I gave 4.5 stars was, the nurse who assisted me was not wearing glove...

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Alan Prichard
Reviews 1
2020-06-25 03:47

Today I ran a large kitchen knife through my hand....

Today I ran a large kitchen knife through my hand. I was pretty freaked out and did not want to go through the ordeal and expense of the local ER. I went here instead. Best decision ever. I was only waiting for about ten minutes before treatment was started.

You know you have a serious wound when...

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Miranda Sroda
Reviews 1
2020-06-22 20:00

Worst urgent care experience I have ever had. Afte...

Worst urgent care experience I have ever had. After waiting in the room for two hours to get two minutes with the doctor, waiting 2 hours for x-ray, and then waiting 2 hours for doctor to look at x-rays. At one point the nurse came in and asked us what we were waiting on after we d be waiting in the...

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Cathy Mallen
Reviews 1
2020-06-17 11:39

I have had some awful experiences with the clinic....

I have had some awful experiences with the clinic.
The worse was when they told me that I didn't have a broken femur, but I did, and I almost lost the blood supply. The doctor even told me not to use crutches--and I couldn't put any weight on the leg!

Then I came in with an infection and I had ...

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Cassie Ruiz
Reviews 1
2020-06-13 08:03

I brought my daughter to urgent care, she has been...

I brought my daughter to urgent care, she has been feeling pretty bad for a long time they ran a bunch of test. She didn t improve so we ended up going back and we re seen by Brant Richardson, PA, he was so clam So patient so thorough he really made me feel like he had my daughters interest, he did...

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Sal Noto
Reviews 1
2020-06-09 09:24

Horrendous customer service waited in the waiting ...

Horrendous customer service waited in the waiting room for almost 2 hours for results for a strep test. I m a student in college and it s finals week, which was explained to them, so time tends to be a luxury than cannot be wasted. It s as if I was completely forgotten about, would ve been better of...

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Luc McMahon
Reviews 1
2020-05-27 12:50

Even on a busy day, they got me in quick. All the ...

Even on a busy day, they got me in quick. All the tests they ran were fast, and the staff was friendly and helpful. They said they d follow up soon, and the doctor personally called to follow up in 48 hours. Amazing service and amazing staff.

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Last First
Reviews 1
2020-05-24 05:38

I was "checked in" promptly. They asked for my sym...

I was "checked in" promptly. They asked for my symptoms. Then I waited about 10 minutes and I was called. They got my weight and blood pressure. And they asked what my symptoms were. And then I was seen by Dr. Thomas G. Anderson. Dr. Anderson and I discussed my symptoms in detail. He immediately sta...

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Custom Silent Uni-Fam Hippie420
Reviews 1
2020-05-17 13:18

Made me wait 4 hours. I have serious back pain. To...

Made me wait 4 hours. I have serious back pain. Told me to leave and didnt prescribe me anything. Now going to ER. The doctor was th most unprofessional doctor i have ever met. She was rude. When i asked for ANYTHING to relieve the pain. She said we dont do chronic pain here...the exit is 2 doors do...

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Lucky Enlow
Reviews 1
2020-05-09 05:21

The sansum urgent care center is a rather small fa...

The sansum urgent care center is a rather small facility but it does get the job done and they take you to the back fairly quick to help you. The only major issue is that it's not open to late so you would have to drive over to the ER if you want care after hours. The nurses are nice and the staff i...

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Kenneth Sterling
Reviews 1
2020-05-05 14:41

After a very frustrating appt with Sushila L. Brag...

After a very frustrating appt with Sushila L. Braganza, MD and a few hours to think about it, the impression that lingers is that she is rude, incompetent and passive-aggressive. After a series of miscommunications engendered by her poor command of English, I asked her to get to the point of the vis...

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Jozef Y
Reviews 1
2020-04-26 21:56

RUDE DOCTOR. ( Dr. Alicia Guevara)

RUDE DOCTOR. ( Dr. Alicia Guevara)
My friend went here because she was having extreme pain under her ribs and lower back. Dr.Guevara was extremely unprofessional and rude, no help to us. Going somewhere else, and we suggest you do too.

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Mia Rubin
Reviews 1
2020-03-23 16:18

I went in with a small keloid scar on my arm (didn...

I went in with a small keloid scar on my arm (didn t know it was a keloid scar at the time). I had Dr. logan. He cut it off of my arm which is the number one thing not to do with a keloid scar. My scar on my arm is now twice the size thanks to this uneducated moron of a doctor. When I went back to s...

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William Arnold Marguerite Fournier Arnold
Reviews 1
2020-03-06 04:22

I arrived at 10:45, it was not that busy. I was ta...

I arrived at 10:45, it was not that busy. I was taken in for vitals at 11:15 then sent back out to wait for doctor at 11:25. I waited until 11:55 before I had to take a restroom break, at which time the nurse calls my name while I am in there!! Spouse tells her where I am and she would not wait two ...

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Hope Slason
Reviews 1
2020-03-05 01:20

Honestly, I ve had extremely bad experiences at Co...

Honestly, I ve had extremely bad experiences at Cottage Hospital with a lack of professionalism and genuine concern for patients. It has been hurtful and frustrating and also disheartening not feeling supported seeking care in an emergency situation. That is certainly not what you will find here. At...

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Kimberly Gilles
Reviews 1
2020-02-28 15:45

Dr Anderson sr is by far the best doctor I ve ever...

Dr Anderson sr is by far the best doctor I ve ever seen. He won t have you leave until he finds out what s wrong a solution. He doesn t just spend ten minutes with you and give you an antibiotic like other doctors do. He also truly cares about his patients. He s the kindest doctor I ve met and I wou...

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Bobbi Mercy-Frey
Reviews 1
2020-02-16 23:29

It took 3 hours of my day to visit Sansum Urgent C...

It took 3 hours of my day to visit Sansum Urgent Care. That is probably to be expected so it is not my complaint. I was x-ray'd, given a throat swab and blood work. I was told they were going to send a prescription to my pharmacy. I went the next day to the pharmacy and nothing had been called...

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Brian Burke
Reviews 1
2020-02-06 11:32

One or more pluses could be added to the five star...

One or more pluses could be added to the five stars.

After three week with a cough I promised my wife that I'd go to Sansum if I didn't feel better this morning. I didn't so I did. I got the Sansum ap that allows one to see the waiting time. I went in the afternoon when it was estimated to be 1/2...

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Morgan Layne
Reviews 1
2020-01-25 21:07

Dr. Tom Anderson is the best! He is very kind, und...

Dr. Tom Anderson is the best! He is very kind, understanding and experienced. This urgent care is typically pretty fast in comparison to others. The staff and nurses have been very compassionate and professional toward myself and others. While I never enjoy being sick, I always feel better after goi...

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Tricia Adame
Reviews 1
2020-01-21 09:17

The nurse who took care of me (Cheyenne)and the Do...

The nurse who took care of me (Cheyenne)and the Doctor Who took care of me (Dr. McClanahan) were the absolute best. I wish feeling sick and in so much pain.The nurse was so attentive, and listening, and the doctor was so right on, he took his time to explain to me what s the meds that he was ord...

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