Hope Slason

Review of Sansum Clinic

Honestly, I ve had extremely bad experiences at Co...

Honestly, I ve had extremely bad experiences at Cottage Hospital with a lack of professionalism and genuine concern for patients. It has been hurtful and frustrating and also disheartening not feeling supported seeking care in an emergency situation. That is certainly not what you will find here. At Samsun clinic, the staff is very considerate and loving! They genuinely care about the safety and comfort of all of their patients. I was asked to step outside while taking a serious phone call that was potentially bothering staff or other patients and staff. I felt very grateful that the staff cares about the profesionalism and has consideration for all of their patients and attendents. I was first greeted by Bianca and first seen by Shannon who gave me excellent, reassuring and loving advice, then seen by Angelica who was extremely sweet! It felt like a perfectly, harmoniously attended office. I was greeted kindly by smiling doctors standing around the counter, Dr. Anderson included as I followed Angelica back to my room to wait to be seen by a Doctor Jacobs who is a thorough and loving woman with a genuine attentiveness to the patient s expression of symptoms. Next Felicia came in who drew my blood with a nice steady arm! Luz and Esther helped me in checking out and making sure my appointments were set up. Lastly, Melanie assisted me with getting the names of everyone in this office so I could share this amazing story of being treated kindly in a medical practice for once in a very long time. Thank you!