It took 3 hours of my day to visit Sansum Urgent C...

It took 3 hours of my day to visit Sansum Urgent Care. That is probably to be expected so it is not my complaint. I was x-ray'd, given a throat swab and blood work. I was told they were going to send a prescription to my pharmacy. I went the next day to the pharmacy and nothing had been called in. I was promised more than once that the results of my blood tests would be called in to me. It was not. Do you mind telling me why I bothered to waste my time????