RIVOLI GROUP

3.4 · 44 reviews
rivoligroup.com Write a review
S
SANJEEV JOSHUA
Reviews 1
2020-09-07 01:13

Extremely Disappointing Experience. Rude, Arrogant...

Extremely Disappointing Experience. Rude, Arrogant and Argumentative staff behavior.
It is quite unfortunate that a friend and I had to undergo this extremely outrageous experience at the hands of the staff at Rivoil DIFC this morning. The staff on duty was not ready to answer queries, defensive, a...

Read full review

K
Khalid El Amin
Reviews 1
2020-08-28 20:29

Very bad quality and service , I purchased a Tisso...

Very bad quality and service , I purchased a Tissot Watch with Dhs 1400/- I was not wearing it that much as I have huge selection any how the crown of the watch got missing by itself , it took almost 2 months to be repaired then when i received the watch it was not working so i left it again and now...

Read full review

R
Ramy Salem
Reviews 1
2020-08-24 19:06

The absolute worst after sale service I went to Wa...

The absolute worst after sale service I went to Wafi mall branch for a Mother s Day gift I bought a watch which my wife did not like I went to return but the sales person (Suhail) informed me for the first time there is no refund exchange only
I said ok if it is your policy but he also informed me ...

Read full review

S
Syed Taher
Reviews 1
2020-08-23 20:08

I was planning to buy a Rado watch to gift it to m...

I was planning to buy a Rado watch to gift it to my wife and was very confused on which one to get as I was planning to surprise her on her birthday. I was in mall of emirates shopping around and saw your branch there. When I walked in I was assisted by a girl Heetali. She was very professional and ...

Read full review

K
Kaviraj Singh
Reviews 1
2020-06-24 12:52

It's the worst company to work with, they hire me ...

It's the worst company to work with, they hire me and 11 others and after 3 months they says we only hire us for DSF(Dubai shopping festivities) we lost our jobs and our carriers because of Rivoli, might be if we were continue with our last job we didn't get faced this problem, they didn't even gi...

Read full review

V
Viella Umali
Reviews 1
2020-05-27 08:04

I bought two watches from Rivoli Mall of the Emira...

I bought two watches from Rivoli Mall of the Emirates branch 2 months ago, as a gift to my father, But unfortunately, before i send it to him, Its not working anymore. Even though I didn't move it from it's box, i just found out that it's not working anymore(BOUGHT BRANDNEW BUT DEFECTIVE ALREADY). A...

Read full review

S
Sherif M. ElKhatib
Reviews 1
2020-05-14 15:00

I'm totally in love with the Mont Blanc wallets, k...

I'm totally in love with the Mont Blanc wallets, key chains and business cards holders, however, I have bought a Mont Blanc bag which is a TOTAL FAILURE. Its shoulder strap never holds in its place. It keeps on getting loose and falls every single time and this is very embarrassing in general, and m...

Read full review

M
Mohammad Khursheed Alam
Reviews 1
2020-05-14 00:24

How do I apply for the role of a sales associate a...

How do I apply for the role of a sales associate at your prestigious concern as I'm imbibed with excellent communication skills and having the ability to handle sales at your concern please give me a chance to prove myself. Jazakallah please reply and I'm ready to face an interview

Read full review

V
Vini V
Reviews 1
2020-05-06 04:55

I am an avid watch collector. However, this was my...

I am an avid watch collector. However, this was my first and last Cruiszer purchase from Rivoli Group. Not even worn 10 times, straps threads are coming out. Extremely poor quality strap. Despite of sending mails i am yet to hear from Rivoli Group.

Regards,
Vinish

Read full review

R
roshin rahman
Reviews 1
2020-05-01 16:02

" EXTREMELY HUMILIATING, DISAPPOINTING & RUDE. De...

" EXTREMELY HUMILIATING, DISAPPOINTING & RUDE. Dear Sir/ Madam, We have went in buy a Montblanc watch at the Rivoli DIFC this morning and had the most humiliating experience with a salesperson called ' Betty '. We have been told by the lady and i quote ' I am not in the mood to fight ' and she was ...

Read full review

A
Aleksandr
Reviews 1
2020-04-01 14:25

An unfortunate service, the worst shopping experie...

An unfortunate service, the worst shopping experience ever... I did request 2 pair of watches in Abu Dhabi mall, staff member promise me to deliver my order for 3 days and give me a call for conformation... no one call me back, I called them asked again... again I was told that They will call me...a...

Read full review

A
Ameera Haroon
Reviews 1
2020-03-22 22:45

While being on a recent holiday to my home country...

While being on a recent holiday to my home country - Sri Lanka, I needed to buy 2 rado watches through my sister who was visiting Dubai on a holiday. I tried to contact Rivoli through email and instagram with no luck, but I did receive a quick reply from the Facebook group.
I was put in touch with ...

Read full review

C
Chona Gatchalian
Reviews 1
2020-03-09 06:53

I am not really happy with the online shopping se...

I am not really happy with the online shopping service.!! i purchase watch online last March 25th and i have not received my order yet..!!! I've sent email twice and got no reply..!!! I've phone them twice but still no action..!! was wondering if i will ever get the watched I've order..!!!

Read full review

V
VIVEK SURENDRANATH
Reviews 1
2020-01-26 20:30

Terrible experience from rivoli service team.Ident...

Terrible experience from rivoli service team.Identified a time lagging problem in the Tissot watch I bought, gave to rivoli for service and they promised me a deadline of 10 days for service.Now they are telling it's 30 days and they will tell the amount to repair.Its purely a hardware problem and ...

Read full review

M
Magomed Gabdullin
Reviews 1
2020-01-16 19:45

In general. I am very disappointed in this company...

In general. I am very disappointed in this company.
I bought rado watches for almost 10k. After 3 month small pin on the lock got broken. I went to service center. They told me 10 days to fix it. Karama guys can do it in 10 mins. After 15 days I called regarding my watches they told me one month mo...

Read full review

R
Ramy Khairy
Reviews 1
2020-01-03 13:40

I am writing about my experience at your location ...

I am writing about my experience at your location on festival city mall (hour choice ).

in Jan 2018 i bought two watches , one from the same branch and the other from diera city center.

this month i found out that it seems that there is water inside , the watch is water resistant and i never ...

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn