Magomed Gabdullin

Review of RIVOLI GROUP

In general. I am very disappointed in this company...

In general. I am very disappointed in this company.
I bought rado watches for almost 10k. After 3 month small pin on the lock got broken. I went to service center. They told me 10 days to fix it. Karama guys can do it in 10 mins. After 15 days I called regarding my watches they told me one month more to fix it. And I have to pay 300 dhs for lock. I said I have warranty he told me lock is not included in the warranty. THEY BROKE AFTER 3 MONTH AND I HAVE TO PAY FOR IT????