Quality Property Management

2.9 · 84 reviews
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Danielle Ennis
Reviews 1
2020-10-17 17:38

Very poor customer service. At best, uniformed st...

Very poor customer service. At best, uniformed staff, at worst, a scam.

When I went in to rent one of their storage units the office staff was very cold. No smiles, no have a nice day, etc. I had to ask how one goes about paying. When we went to the storage unit the following Saturday, the un...

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Kelly Bandy
Reviews 1
2020-09-26 19:39

There should be an option for negative stars! This...

There should be an option for negative stars! This place will give you nothing but trouble & unnecessary stress among many other things! They are rude, unprofessional & will take your money regardless of any proof you have. With all the complaints they have had you would think that they would stop ...

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Tyler Rose
Reviews 1
2020-09-10 00:17

These people are horrible! just like all the other...

These people are horrible! just like all the other complaints, there took almost are whole deposit. Out of about $1900 (pet and security) i think we got back about $350. The place was spotless! it looked better after we left then it did when we moved in! They do this because no one steps up and take...

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Terry Lorraine
Reviews 1
2020-08-18 17:05

We've rented from QPM since 2012. I have to say th...

We've rented from QPM since 2012. I have to say that the office team has gotten better through the years. They're very fast on maintenance requests, and during pandemic I had questions when the office was closed, and someone called me back immediately.. My daughter and I love our condo we're rentin...

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Gershon Orozco
Reviews 1
2020-08-18 07:05

Staff was very unprofessional unCaring rude and ...

Staff was very unprofessional unCaring rude and not only did I lose 2 days of work at 130$ a pop The 1st day they blew a sap and the 2nd day because we were parked on the wrong side of the house they would and gave it to someone else. For a company to take a property rental and dangle it in front...

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Chelsea Dickey
Reviews 1
2020-08-08 12:34

I've read through the reviews and think some of th...

I've read through the reviews and think some of the complaints are absolutely ridiculous, of course you're going to get charged when you break a lease, or when there are damages, and as the staff does not have much emotion I wouldn't go so far as to say they are rude, I'm sure dealing with disrespec...

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Samantha Sain
Reviews 1
2020-08-01 01:01

Can I rate 0 stars? I waited an HOUR AND A HALF fo...

Can I rate 0 stars? I waited an HOUR AND A HALF for a showing appointment and Everytime I called they said "someone was on their way". This property is 15 mins from town. You need to work on customer service. This is a new level of unprofessionalism.

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John Doe
Reviews 1
2020-07-14 20:48

AWFUL. We are professional people in the Rogue Va...

AWFUL. We are professional people in the Rogue Valley and I cannot encourage you strongly enough NOT to use this company. We have been working with them for THREE MONTHS continually told that we were first on the list for a specific property, then not...then we were first on the list and then not....

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Mr. T
Reviews 1
2020-07-12 04:29

Called about a house for rent, they are accepting ...

Called about a house for rent, they are accepting applications with fees for background checks up front with no refund option if your not chosen. Then they leave the ad up for awhile collecting fees without renting, fee being more than you should have to pay. Then when you keep calling to check on y...

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Jamie Knutson
Reviews 1
2020-07-03 01:12

In process of taking legal action as we speak, so ...

In process of taking legal action as we speak, so I will not go into detail of any disputes with this company. I give them a one star rating, like many others have. Read reviews, read their response. That's exactly how you'll be treated. Enough said.

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MsJamie0
Reviews 1
2020-06-26 16:20

QPM is rated F and Not Accredited my BBB and QPM s...

QPM is rated F and Not Accredited my BBB and QPM still uses their logo on website. QPM has more than 10 unanswered complaints at BBB. After being robbed in their residence I chose to move. The manager and her assistant came to the house and looked at the place and said I would receive all but $50 ba...

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Casandra Anderson
Reviews 1
2020-06-14 04:16

Poor customer service. Raised the rent then told u...

Poor customer service. Raised the rent then told us if washer and dryer broke the owner would not be replacing them. It was a nice neighborhood when CPM managed it and had an onsite person, but as soon as QPM took over they allowed anyone to move in. Not a good neighborhood any longer. Never could ...

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Tonya Lewis
Reviews 1
2020-06-13 16:30

Worst property management business in the valley. ...

Worst property management business in the valley. Refuse to admit they are wrong and all they care about is money. Horrible service and the employees wont even get out of the chair to talk with you at the counter. Their office is dirty and cluttered and their employees are rude and inefficient. Thei...

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Alaina Niemi
Reviews 1
2020-05-10 07:10

If I could leave no stars I would. This property m...

If I could leave no stars I would. This property management is the worst BY FAR! They lie, they cheat. I asked to speak with a supervisor and I am told "I can't promise you one will call you" what kind of nonsense is that. Who allows these people with such poor customer service to operate. I am comp...

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michael spence
Reviews 1
2020-04-07 04:47

The Best Property Management company in Medford ha...

The Best Property Management company in Medford hands down. The others simply could care less. They are professional and friendly and care about tenants as well as the property owners. Trust me, I have dealt with the others, who simply do not care.

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Jocelyn
Reviews 1
2020-04-05 12:26

There should be a zero star rating. I would not u...

There should be a zero star rating. I would not use them at all if possible. They do not abide by the terms of their own contracts. When you call attention to that or any other problem they are dismissive. They do not clean their apartments, if you do sign with them, make sure you have them come o...

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Samantha Grafton
Reviews 1
2020-03-24 17:33

It's sad when the blatantly lie to you so they can...

It's sad when the blatantly lie to you so they can STEAL money.
The staff are very unprofessional and rude.
Get some class.
As military and a a mom I will remain respectful &.only say this... they haven't changed in 4 years and have gotten worse...please save yoursef the trouble and rent somewher...

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Ryan Bock
Reviews 1
2020-03-23 14:41

I can attest to the broken window situation. We ar...

I can attest to the broken window situation. We are planning on going to the news station regarding this. THEY ARE FRAUDS!!!! As a homeowner, would you want these people managing your home either?? Definitely not!!! Stay far away from these people!

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Clarissa Spencer
Reviews 1
2020-03-13 03:06

I was hesitant to rent because of all the negative...

I was hesitant to rent because of all the negative reviews, but I ve been a tenant for over a year now and I have no complaints. I pay online through an app they provide and I ve never had any issues. I recently submitted a maintenance request for a leaky faucet and they showed up within 24 hours to...

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Tiffany Perez-Smith
Reviews 1
2020-03-08 10:07

Taken SCAM ART to a whole new level. Like others ...

Taken SCAM ART to a whole new level. Like others if I could leave negative stars I would. These people are truly the worst. ( please note that many if not most of the positive reviews are left by generic Google accounts - they have 1 Star on Facebook) EDIT...... Facebook reviews have been taken d...

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Tom Smith
Reviews 1
2020-02-12 09:39

Horrible experience. I would highly suggest you do...

Horrible experience. I would highly suggest you do not rent from these people. They will not hold any properties will schedule showings and rent them out from underneath you. The folks that work in the office are lazy and do nothing unless you keep calling them. I would avoid this company at all cos...

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Pumpum Zitro
Reviews 1
2020-02-11 09:24

Trying to find out about a property for rent is a ...

Trying to find out about a property for rent is a joke! Why are you all going to put up a sign, and when someone calls, you have NO idea what they are talking about. I get the "Let me do some investigating and call you back." ALL day, nothing! I even had to walk over to this residence to give them t...

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Franny Fuaau
Reviews 1
2020-01-24 06:38

This place is full of dream killers and unhappines...

This place is full of dream killers and unhappiness. They know that there s a check for my deposit being send out to them. But they still went and process someone else. Well at least they are giving me a fare warning to not rent from them. I d give you 5 STARS for me to look somewhere else. I m done...

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kath eastman
Reviews 1
2020-01-21 22:54

I was considering using this Company, but.... I ha...

I was considering using this Company, but.... I have not used them so I can't speak to anything personal..And I am not Going Too.. Reason Being.. I was Reading the Reviews & they are Important.. Good & Negative.. I Notice that there are a lot of Google Generated Reviews.. Alert #1 for me.. Second I ...

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Sarah Fisher
Reviews 1
2020-01-11 12:09

Three years ago when we were looking to find a pla...

Three years ago when we were looking to find a place, Quality Property Management was the only company willing to work with us as we were new to the area, with no rental history and limited job history. That whole process was pretty painless and we got a house that we loved. I had read the reviews a...

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Desiree Ferguson
Reviews 1
2020-01-08 11:39

I have been renting with Quality for just over 4 m...

I have been renting with Quality for just over 4 months. It was all very overwhelming at first, as we went from being homeowners to being renters again. Quality has been on top of their game from the very start! Every concern/need we have, has been addressed and in a very timely fashion! I am very p...

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Kim's Kreations
Reviews 1
2020-01-08 00:35

My husband and I took time off work to provide eve...

My husband and I took time off work to provide everything they needed. They claimed our landlord said we were evicted and that simply isnt true. I have proof. They also stated that they said they wouldn't rent to us again because we owed them money. We literally just received that bill last week. We...

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Jo O'Connor
Reviews 1
2020-01-02 21:52

Poor - Fair is too generous. My family and I began...

Poor - Fair is too generous. My family and I began renting a house through them over 5 years ago when we moved to the area. The process was painless, and the owner at the time, as well as the staff were courteous an professional. Throughout the years, the staff changed, their owner changed, and so d...

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