Nixon

4.2 · 59 reviews
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Brandon H
Reviews 1
2020-10-13 18:22

I ve been a Nixon customer for quite awhile now. I...

I ve been a Nixon customer for quite awhile now. I have a Watch with the leather band and after 4 years of wearing it everyday it finally came time to replace the band. Since I wanted the band to be placed correctly and with the right part, I thought what other place to send it than the OEM. After I...

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Nick Boelter
Reviews 1
2020-09-07 02:09

I bought a watch from Nordstrom rack and noticed t...

I bought a watch from Nordstrom rack and noticed the band was a little small. I gave them a call and with out delay told me they would have extra links sent to me and at no charge. Way to have customer service I can't wait to get another. Watch looks sharp too! The Sentry line is great.

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Blake McMullin
Reviews 1
2020-08-21 03:13

Amazing service and the best watches, hands down. ...

Amazing service and the best watches, hands down. I've been wearing theirs for 15+ years and if you're a Nixon fan, you've got to check out the shop. Super friendly, and it's just great to see all their watches on display. You can build a custom watch here too. I've never felt pressured, always appr...

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Geoff Barnes
Reviews 1
2020-08-13 21:26

Just got my 51-30 and Mission back from servicing....

Just got my 51-30 and Mission back from servicing. I could not be more impressed, they are now back to perfect working order! They came to me in nixon bags with microfiber cleaning cloths with screen guards on them, they even gave me a new charger for my mission!! Extremely pleased with the level of...

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Adan Chavez
Reviews 1
2020-08-11 15:19

The online order experience was great. The website...

The online order experience was great. The website was easy to navigate and simple to use. Problems came after the order.
I realized that the shipping address was incorrect (chrome auto-full) and I emailed their support team. It s been 6 days and 3 emails with no response until I called this mornin...

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Amanda Henley
Reviews 1
2020-08-08 09:53

My 13 year old son walked dogs around our neighbor...

My 13 year old son walked dogs around our neighborhood to earn money for the Nixon surf watch. He bought the cheaper of the surf watches for a little over $100.00. Not even 30 days after buying the watch the silicone around the pin ripped off. Nixon wouldn't give his money back they only gave store ...

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Curtis Woods
Reviews 1
2020-08-01 11:40

I recieved a Nixon Sentry in black with a brown le...

I recieved a Nixon Sentry in black with a brown leather band for my birthday back in February '19. After 3 months the inside of the band was rotting away and the second hand had fallen off. I work in a busy bar that's well known for it's hospitality- perhaps my fault in this is that I would expect s...

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johnny ringo
Reviews 1
2020-07-27 01:42

UPDATE. CHANGED FROM 1 STAR TO 5 STAR. Received my...

UPDATE. CHANGED FROM 1 STAR TO 5 STAR. Received my order after 11 days which during COVID times is the "new" norm. Thanks!! I only comment I would make now is that Nixon customer support phone does not work and Nixon's order updates aren't good. Track My Order still says that my order is processing....

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Kimberly Zendejas
Reviews 1
2020-07-11 19:25

Bought a beautiful Nixon watch from Tillys for my ...

Bought a beautiful Nixon watch from Tillys for my husband for Fathers day. He opened and loved it. Could'nt set the day or time. I Tried to take back to Tillys for exchange, no I have to contact Nixon repair. Okay I sent the watch in for repair back on June 26, fedex next day, I have followed ...

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XVT
Reviews 1
2020-07-09 21:42

I used to love nixon till my most recent interacti...

I used to love nixon till my most recent interaction. I have been a long time customer here and have a large collection of Nixon, namely automatics. I came here for a watch repair and the gents in the back store were very accommodating. They were able to fix my band and while having so much fun doin...

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D Nielsen
Reviews 1
2020-07-08 06:48

Received a NIXON Mission ($400) as a gift from my ...

Received a NIXON Mission ($400) as a gift from my brother and surf compadre before he moved home to Italy.
Such a great guy and such an amazing gift...he knew I had been eyeing it for a while and was hoping to level up from my Vestal Brig, my surf surf watch.
In less than 1 year, The Mission w...

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Mark Heinze
Reviews 1
2020-07-08 00:26

I run a surf camp in the summer and use Nixon "Low...

I run a surf camp in the summer and use Nixon "Low Down ll" watches as they show the tide. The watches are fine until they need a battery or repair. Instead of Fed Ex shipment to Nixon as one frustrated reviewer wrote about, I drive mine to the Encinitas headquarters in hope that this will speed rep...

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Extreme Road Trip
Reviews 1
2020-07-02 21:19

Small shop behind the HQ. Small selection nothing ...

Small shop behind the HQ. Small selection nothing too special about it. The people that work there were very nice and pleasent to deal with. Bought a smart watch, took them a day to put it together but when I picked it up it only had 35% battery. I could see that if I picked it from the counter but ...

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Beau McLeod
Reviews 1
2020-06-18 11:28

Nixon has the single best customer service I have ...

Nixon has the single best customer service I have ever experienced.

A month or so ago, my girlfriends watch needed a new clasp. (3rd Nixon watch we had purchased because we like them so much).

They sent the part for a couple dollars that came within two days and also sent a freaking hand-writt...

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Kris Massie
Reviews 1
2020-05-06 12:32

Nixon used to be an awesome company. I've been wea...

Nixon used to be an awesome company. I've been wearing their watches for years and own 11 of their watches, 8 which are 51-30 styles. Recently I had a small problem with one of my watches and after shipping it to them, they wanted $195 to repair. The watch has been worn maybe 6-7 times and the crown...

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Ty Muzz
Reviews 1
2020-04-27 16:20

Brought my Nixon in for a battery change, the lady...

Brought my Nixon in for a battery change, the lady in fronts very nice and helpful. She told me everything that was going to happen and good thing I brought it in because if you change it yourself or go to a different place to change the battery, your watch won't be waterproof anymore. The lady grab...

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Shelley Alfaro
Reviews 1
2020-04-23 10:09

My band faded from the sun. I took the watch to th...

My band faded from the sun. I took the watch to the Encinitas store. They say it can be replaced under warranty. They keep it, then I get an email saying they don't have that band anymore so I get a $75 credit towards a new watch. I complain, then they offer to replace the band with a similar co...

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Alex Refanidis
Reviews 1
2020-03-23 19:44

The very friendly staff changed my Nixon watch bat...

The very friendly staff changed my Nixon watch battery in just a few minutes. They even pressure test it after to confirm it is still water resistant. Price is fair and the small showroom is very well presented. What's not to love about a locally made, well designed, affordable, and stylish watch?

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Shay Boyles
Reviews 1
2020-02-23 00:55

Been a avid supporter and fan of Nixon since 2005....

Been a avid supporter and fan of Nixon since 2005. True story, first thing I bought upon graduating from Boot Camp was a Nixon All Black Rocker. I flew all the way from Guam to visit Nixon HQ! Been there twice now and every visit, I end up buying a watch! Diana was awesome! Super professional and he...

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Craig D. Crook
Reviews 1
2020-01-24 00:46

My Mission Smart Watch developed a leak -- the cus...

My Mission Smart Watch developed a leak -- the customer support team (especially Chris) took great care of me and the team in the store was great as well (special shout out to JP!).

I was a fan, and now I'm an evangelist -- these people will treat you right and stand behind their products!

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Dan Purpus
Reviews 1
2020-01-14 16:10

There watches are great. I received nothing but c...

There watches are great. I received nothing but compliments on it . But when it stopped working within a year I went to their store in Encinitas. The service was fair at best .
BUYER BEWARE . I later learned that the warranty on their watches start the day the watch is made . Not purchased.
My $...

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