I recieved a Nixon Sentry in black with a brown le...

I recieved a Nixon Sentry in black with a brown leather band for my birthday back in February '19. After 3 months the inside of the band was rotting away and the second hand had fallen off. I work in a busy bar that's well known for it's hospitality- perhaps my fault in this is that I would expect someone else to hold themselves to the same standard I expect of myself, but I digress.

While, yes, I wore this watch every day and only took it off in water, I didn't realize when I recieved the watch that there's necessarily a difference between a watch that is pretty and a watch you can wear. I know now to not waste my money, or to suggest my wife to waste hers, replacing my Nixon. My real review is of their "Service Department".

I called the store to have them send me proof of purchase. I took a screen shot of the transaction in my wife's account activity. I sent the watch in early July '19 to have the movement fixed since, after 5 months, the second hand had dislodged itself, then embedded itself in the date window. I tried tapping it on a piece of wood to dislodge the second hand so it would still tell time while I was at work for the day. Silly me, not wanting to have to check the time on my phone, right? Well, that didn't work. So I tried adjusting the minute and hour hands away to get it to dislodge, but that's when the minute hand popped off.

After their technicians assessed the watch, they blamed the hands coming off on the marks around the bezel and the body of the watch- the ones the watch recieved from being worn every day as well as that whole tapping incident that my daily wear apparently caused. Cleary, daily wear is not what they intended I do with a watch- so they denied my warranty claim and expected I pay to fix it.

I selected decline service and recycle because clearly the parts assembled by the GARBAGE PEOPLE of Nixon are better off being given a new life- hopefully by someone with skill. Best avoid this watch, I'd say.