Moritz Chevrolet

4.3 · 1015 reviews
D
Dee Dee Johnstone
Reviews 1
2020-10-28 10:53

The last service was an oil change. Not much to me...

The last service was an oil change. Not much to mention on however, I ve taken my car to Moritz Chevrolet several times mentioning that every time it says it s -40 outside my AC stops working. I finally researched what could cause this. Supposedly it is the outdoor temperature sensor. Amazingly I n...

Read full review

A
Allen Chriswisser
Reviews 1
2020-10-28 05:49

Bought a used car from Moritz Chevrolet February o...

Bought a used car from Moritz Chevrolet February of last year. Had only 17,000 miles on the car yet was talked into getting an extended warranty on it. After going home and with much consideration I decided I didn't want the warranty. I called and talked to the finance manager and told him I changed...

Read full review

M
Marlene Green
Reviews 1
2020-10-28 03:09

Amazing service. Couldn't be happier. When one dea...

Amazing service. Couldn't be happier. When one dealership tried to charge me more they took care of me with my warranty deductible. When they knew I needed my car on Monday to work they made sure it was done on Saturday. Very nice people very professional much appreciated

Read full review

S
Santiago Leyva
Reviews 1
2020-10-27 05:03

Great customer service my sales man Bobby was grea...

Great customer service my sales man Bobby was great going to every detail from begining to finishing the deal, thanks Bobby for your help and tour team as well.
We ll recommend any body we know that is looking to buy a car to your place and your name as well.
Great experience over all.

Read full review

C
Chris Moore
Reviews 1
2020-10-25 16:36

I was greeted quickly and professionally with hard...

I was greeted quickly and professionally with hardly any wait. The service writer was very friendly and extremely efficient, knowing just what I needed. The waiting area was comfortable and quiet. Work on my vehicle was skillfully completed in a timely manner. Checkout was fast with no surprises. Wh...

Read full review

H
Heather Green
Reviews 1
2020-10-24 13:02

Moritz is a great place to purchase or service a v...

Moritz is a great place to purchase or service a vehicle with awesome sales people (Robert Sanders) who are extremely helpful and are not just there to sell, they care. I love my 2014 Chevrolet Cruze. It's the best vehicle I have purchased. Thank you Moritz!

Read full review

T
Thomas Baggett
Reviews 1
2020-10-22 08:17

I went in for warranty service and it took a littl...

I went in for warranty service and it took a little longer than expected but they also needed to order parts to complete some repairs later and are supposed to call me when the parts arrive.... two months and no call, so i suppose that I will call them instead

Read full review

B
Brian Green
Reviews 1
2020-10-22 02:07

If your in the market for a car and looking at Mor...

If your in the market for a car and looking at Moritz, they are a good choice.

I'd personally recommend the salesman EJ White.
We were able to coordinate the whole deal on my 2018 Camaro and my trade through email and text (which was very convenient and helpful).

When arriving at the dealer, ...

Read full review

J
Jake R Reckinger
Reviews 1
2020-10-22 01:43

I bought a new car from Moritz recently and I am c...

I bought a new car from Moritz recently and I am completely satisfied with my experience with their staff. I worked with Tony Gutierrez from sales. He was very honest, up front and accommodating through out the whole process. I never felt like I was being pressured or misled into a purchase, which w...

Read full review

M
Michael Garcia
Reviews 1
2020-10-21 18:40

I worked with Jesse Cerda, and he had the most out...

I worked with Jesse Cerda, and he had the most outstanding customer service I have ever had at a car dealership. He was able to get me into a brand new 2016 Chevy Malibu!! I could not be more pleased with the purchase of the vehicle, as well as the over all service and kindness I was given there. De...

Read full review

C
Christofer Smith
Reviews 1
2020-10-20 19:12

Worked with John Kirk and Tony Gutierrez/ these gu...

Worked with John Kirk and Tony Gutierrez/ these guys are rock stars- best experience I've had buying a truck. Told them what I wanted and they did it. All over the phone, delivered the truck and I never even had to step foot on the dealership lot. Super easy, and made my life easy.

Read full review

B
Brenda Johnson
Reviews 1
2020-10-19 23:56

D J Garner is why we love Moritz! He went above a...

D J Garner is why we love Moritz! He went above and beyond in working with my husband to get him the truck he wanted. Another dealership told us the color and options he wanted wasn't available anywhere unless he ordered it. DJ not only found it, but made a deal to get it and did just that. We w...

Read full review

J
Jeff Winkler
Reviews 1
2020-10-19 11:48

Cal was great. I have always been told to buy my c...

Cal was great. I have always been told to buy my cars from Moritz and they blew it out of the water. Not only the fact that Cal was always available but it was a Saturday! I've never bought a car or truck inside of 3 hours but Moritz made it happen.

Read full review

A
Amanda Fanning
Reviews 1
2020-10-18 06:52

LOVE MY NEW JEEP! Chad Maynard and Jason Knight a...

LOVE MY NEW JEEP! Chad Maynard and Jason Knight are fantastic, they made the buying experience easy and enjoyable again. We have been buying vehicles from Moritz for years and would never go anywhere else. All the departments from the sales to finance to service are always wonderful to work with ...

Read full review

B
Barbara Baughan
Reviews 1
2020-10-17 20:17

Jamie did a very good job at keeping his word in g...

Jamie did a very good job at keeping his word in getting our vehicle taken care of after I was hit. The looks amazing and you cant even tell anything happened. There was also a recall issue and I had only asked if possible if it could be taken care of at the same time rather than be without a vehicl...

Read full review

J
John Lechlitner
Reviews 1
2020-10-17 19:57

I purchased my 2014 Chevy Silverado from Moritz Ch...

I purchased my 2014 Chevy Silverado from Moritz Chevrolet in Fort Worth - staff was very friendly and helpful. Two months later I was rear-ended and Mortiz completed all the body work on my truck and I am very satisfied. I would recommend this dealership to anyone looking for a new Chevy.

Read full review

J
Joe Lucero
Reviews 1
2020-10-17 08:32

I would recommend Moritz dealership to all my frie...

I would recommend Moritz dealership to all my friends and family, Roberto Arevalo helped us get the new 2016 malibu , We love this car! Roberto is Awesome! This is our 2nd car we bought at Moritz both times with Roberto has helped us! Great customer service! Thanks!

Read full review

S
Sean Tabor
Reviews 1
2020-10-16 19:40

I just purchased a new vehicle from Moritz Chevrol...

I just purchased a new vehicle from Moritz Chevrolet. My sales representative Rich Stevens was amazing. They have the best deals in the metroplex and they do not play sales games.

More importantly, they are just as helpful and friendly after the sale. I have had my vehicles serviced here for ye...

Read full review

D
David Rider
Reviews 1
2020-10-16 08:22

Like most folks, I was skeptical about coming to a...

Like most folks, I was skeptical about coming to a dealership and having to find a vehicle I liked, negotiate an acceptable price, and finish the deal without going through all the jumps and hurdles. E.J. had the truck I was looking into ready to test drive. We came to terms on a price within minute...

Read full review

C
Carolyne Carrillo
Reviews 1
2020-10-16 07:54

They never answer the phone. And when they do she ...

They never answer the phone. And when they do she sounds so bored and slow over the phone and hangs up when trying to transfer over. They need to train their receptionist on how to properly answer phones instead of having slow responsive sloths!!

Read full review

L
Lupe Garcia
Reviews 1
2020-10-16 06:51

Very upset with Moritz service dept. I had some wo...

Very upset with Moritz service dept. I had some work done to my car totaling $1820. The job was done and I asked if they can wash my car so they did and said they wouldn't charge me for the wash but after I paid for the service I noticed that there was a charge for the car wash.Good service but you ...

Read full review

C
Corey Clayton
Reviews 1
2020-10-14 19:13

I worked with John Wolf in the New Chevy truck dep...

I worked with John Wolf in the New Chevy truck dept. and he was top notch, I felt right at home, was in and out in under 2 hours and got the price I wanted. I would highly recommend Moritz, Monte Coon and John Wolf for all your new car needs. The customer service that I experienced was honestly se...

Read full review

K
Katherine Willis
Reviews 1
2020-10-13 23:50

Don't like the service I'm i'm a customer of Mari...

Don't like the service I'm i'm a customer of Marie I've purchased two cars one December and one in September one was for my son who is having car problems and have a problem since day one engine light came on on the second day that was fixed and look that now you have another problem seems like the...

Read full review

C
Chad Baize
Reviews 1
2020-10-13 13:07

First time to use this dealership. Will be the onl...

First time to use this dealership. Will be the only one I will use from now on thanks to Robert Sanders. He took care of everything. I live 4 hrs north and he had everything done when I walked in the door. Took about 45 min and I was out the door in my new Tahoe. Excellent experience with Mr. Sander...

Read full review

M
Monica Montez
Reviews 1
2020-10-13 13:02

I really enjoyed my experience car shopping at Mor...

I really enjoyed my experience car shopping at Moritz. The sales staff made me feel very comfortable and they were extremely helpful finding me a vehicle to fit my needs. I will be returning to Moritz for my vehicle purchases the future!

Read full review

S
Stephen Ferreira
Reviews 1
2020-10-13 10:59

Monte Coon and his staff are incredible. Roberto a...

Monte Coon and his staff are incredible. Roberto and Richard were excellent at treating us like we were the most important customers in the building, and Monte was the best sales director I've ever seen at making sure we got the deal we wanted. He truly made our car buying dreams come true! Thank yo...

Read full review

D
DDoS XD
Reviews 1
2020-10-12 18:08

Greg Cotharn Provided Phenomenal Customer Service!...

Greg Cotharn Provided Phenomenal Customer Service! Did Not Treat Me Like A Customer, Instead He Treated Me Like A Best Friend. One Of The Best Salesman I've Ever Came Across. He Went Out Of His Way To Get Me Into A Camaro and For That I Am Thankful For!
I Highly Recommend Everyone Ask For "Greg Cot...

Read full review

S
Sierra Whiskey
Reviews 1
2020-10-11 17:42

Tony Gutierrez made things very easy and was reall...

Tony Gutierrez made things very easy and was really down to earth. I live near Houston and tried to buy locally, but noone would get close to Tony and Moritz Chevy pricing. Give Tony and Monty Coon of Moritz Chevy Fort Worth a shot, I honestly dont think you will be disappointed

Read full review

C
Carol Hare
Reviews 1
2020-10-11 03:32

I assume with the quick drop in our temps, is why ...

I assume with the quick drop in our temps, is why one of my tires went low and it triggered the sensor light in my new car. I wasn t sure if I had a nail in a tire, so I came in to get it checked. Being that the car is in my husband s name first AND in my name, I was told by one of the service guys ...

Read full review

M
Marie Lewis
Reviews 1
2020-10-11 02:19

I would just like to thank Tony Gutierrez for the ...

I would just like to thank Tony Gutierrez for the excellent service that I received buying my new 2015 Chevy Silverado what a great salesman he was there with me from start to finish even help me pack my car up and load into my new truck. And did I mention truck picked out financed and out the door ...

Read full review

R
Roxane Bock
Reviews 1
2020-10-10 11:58

Top notch experience from start to finish! My sal...

Top notch experience from start to finish! My salesman, Stephen Weimer, was exceptionally easy to work with, courteous, accommodating and the epitome of professionalism. The car buying experience was made tolerable, even pleasurable, thanks to every person I dealt with. Will be a return customer.

Read full review

4
4010djs Productions
Reviews 1
2020-10-10 09:33

No there is no mistake, I will rate zero stars for...

No there is no mistake, I will rate zero stars for the service department for the way I was treated last night by the late night service writer, and for the way that my truck was not fixed. I received a call and was assured that it was ready for pickup, that it had been test driven and the problem w...

Read full review

G
Gracelyn Hale
Reviews 1
2020-10-10 03:04

Tyler Franklin was super helpful! He was wonderful...

Tyler Franklin was super helpful! He was wonderful to work with. Everything went super quick and smooth through the entire process of purchasing my Kia Soul. He even reached out afterwards to answer any questions I had as well as making sure the vehicle was working great!

Read full review

A
alan connors
Reviews 1
2020-10-09 22:21

took car in on sat, car sat till tue before looked...

took car in on sat, car sat till tue before looked at. didnt have part so it was on backorder. no eta, few days or weeks he says. guy goes on vac and we have to call repeatedly leaving messages to see if part in or what aftr a week. part was in but wasnt told till i called back aftr no retrn calls ...

Read full review

E
Eric E Jackson
Reviews 1
2020-10-09 14:50

Marty did a great job at making sure what I needed...

Marty did a great job at making sure what I needed to have done to my truck was done properly. However, I got an anlignment done, in addition to a few other things, because it seemed like my truck was slightly pulling to the left. After the alignment was done it still pulled the left a little bit. S...

Read full review

Z
Zachary Fiew
Reviews 1
2020-10-09 03:00

Would have given them negative stars. Have been ta...

Would have given them negative stars. Have been taking my wife's car there for four years and I need a check engine light addressed and they tell me it will take them two days to look at it. I think oh okay they have a long line no problem. So I ask for a loaner, they say sorry we only give those ou...

Read full review

H
Heather Litz
Reviews 1
2020-10-08 23:19

From navigating their website, to the 1st phone ca...

From navigating their website, to the 1st phone call Courtney was helpful, patient, got all of my questions answered and got in my request right away, w/out pressure.
Courtney set me up w/ Jesse Cerda. Jesse was extremely present to work with. Polite, no pressure, listened to all of our wants and n...

Read full review

C
Celesticg Gallegos
Reviews 1
2020-10-08 07:04

Todd Sayles was awesome!!! He was very patient wit...

Todd Sayles was awesome!!! He was very patient with us, he was so polite and got us a real good deal. He is the go to guy. Also thanks to Ron Reed with dealing with the financial part of his job he did a great job. Thanks Guys!! We will be back.

Read full review

M
Megan K
Reviews 1
2020-10-05 21:47

My husband and I have been loyal Moritz customers ...

My husband and I have been loyal Moritz customers since we got married in 2011 and Roberto A. earned our business. We have since purchased 3 new cars and continually refer people to Moritz and Roberto for the amazing service they have, and continue to provide.

Read full review

C
Chris J
Reviews 1
2020-10-05 16:33

Very good purchasing experience. Price and rebate...

Very good purchasing experience. Price and rebates were great, and the sales consultant COURTNEY BOYD was excellent to work with!!! Overall experience was fantastic and the entire staff was very knowledgeable and helpful. Recommend this dealership over others in the Fort Worth area.

Read full review

J
Judith Yarbro
Reviews 1
2020-10-05 14:10

I needed air in my right front tire before going t...

I needed air in my right front tire before going to work. What I did not know was that my right headlight was out. The shop had me out the door by 7:45 am. I made it to school safety on that horrible rainy day thanks to the Moritz shop. I recommend them highly!

Read full review

View all reviews on Trustburn