I assume with the quick drop in our temps, is why ...

I assume with the quick drop in our temps, is why one of my tires went low and it triggered the sensor light in my new car. I wasn t sure if I had a nail in a tire, so I came in to get it checked. Being that the car is in my husband s name first AND in my name, I was told by one of the service guys that if my name is not on the service warranty, that i could not use the warranty, only my husband could to service my car!

He told me he did not have access to the paperwork to check to see if i was on there and to check my file when i got home.

I did just that, and i was a little put out, since i paid for the car, not my husband, but we are married and both signed the sales agreement and warranty, so therefore, we both should be honored on the service warranty!

It was less than desirable when one of the men stated that it was because he was the man as to why my name was not on there! ...?? Hello, 21st century!! Seemed a little discriminating and antiquated to me, and somehow HE took offense that I didn t agree, since i paid for the car with my own hard earned money, it i honor my husband to use it and have access to the warranty i paid for.

My special needs son does not need to be around anyone angry or raising their voice. I am abrupt with anyone comprising his peace of mind and that I will continue to respond this way when others are not considering his well being by controlling their tone of voice. Not professional, but we are all human and should have compassion for helping others, especially in a service center .

We will continue to have our car serviced there, but not in the Crystler service center. Thank you for sending me this link and asking for my experience. I would not have let this experience by known otherwise.