took car in on sat, car sat till tue before looked...

took car in on sat, car sat till tue before looked at. didnt have part so it was on backorder. no eta, few days or weeks he says. guy goes on vac and we have to call repeatedly leaving messages to see if part in or what aftr a week. part was in but wasnt told till i called back aftr no retrn calls finally got car fixed . not satisfied with this kind of service